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Business Analyst

ERGO Technology & Services S.A.About the company

ERGO Technology & Services S.A.

plac Trzech Krzyży 10/14


Your responsibilities

  • As a Business Analyst you will interact with all the business initiative stakeholders and subject matter experts in order to understand their problems and challenges. You will gather, document, and analyze respective needs / requirements, and identify business processes. 

  • You will act on behalf of the stakeholders proposing functional solutions, both to the stakeholders and the team; you can be a member of agile team as well as work as independent support for the programs/ projects. 

  • Business Analyst can also create and perform user acceptance tests as well as support incident, configuration or problem management processes accordingly to their best knowledge. 

  • create a detailed business analysis, outlining problems, opportunities and solutions for business, create process flows 

  • support Product Owner, Delivery Team and Program Manager with detailed understanding of the product features 

  • detail and specify requirements of the product up to the task level if needed 

  • define business requirements and report them back to stakeholders 

  • monitor completeness of business requirements 

  • present requirements to the developers during refinement meetings 

  • prepare Variance Analysis, estimations with development team 

  • prepare of mapping from source to target databases 

  • product validation (testing on behalf of stakeholders) 

Our requirements

  • experience managing business requirements in the context of software delivery in the role of Business Analyst or similar

  • experience in daily collaboration with development team

  • experience working with senior decision makers

  • strong communication/interpersonal skills

  • experience in system analysis, user acceptance tests and system configurations

  • full command of English as it is primary language used for communication and documentation


  • full command of German

  • Fintech/insuretech industry experience

  • experience with data modeling (BPMN)

  • knowledge of IT management tools (i.e. JIRA)

  • knowledge of Scrum methodology

  • knowledge of Adobe Analytics

  • basic knowledge of the API management

  • knowledge of SQL

  • experience with Adobe Experience Manager

  • Benefits

  • sharing the costs of sports activities

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • integration events

  • corporate gym

  • no dress code

  • coffee / tea

ERGO Technology & Services S.A.

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging the strengths and best practices of both companies. ET&S S.A. belongs to the ET&SM technology holding of ERGO Group AG, supporting millions of internal and external customers with state-of-the-art IT solutions to everyday problems. We are dedicated to bring a digital innovations to every aspect of the landscape of insurance. Discover how we are implementing AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions and much more to accommodate our customers’ future needs around the globe. See how you can be a part of the digital revolution and apply to join us today!

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