Oferta pracy

Business Analyst

Citi Poland

  • offer expired 8 days ago
  • contract of employment
  • full-time
  • senior specialist (Senior), expert
  • hybrid work
  • remote recruitment
  • запрошуємо працівників з України
  • Робота для іноземців
    без польської
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Citi Poland

Marynarska 12



Your responsibilities

  • Be involved in all process automation activities from the initial prioritization, development and testing through implementation and continuous improvement;

  • Analyze business processes and identify areas of opportunity to implement RPA;

  • Running workshops with stakeholder/Internal SMEs to understand the end-to-end process while identifying any automation blockers and the suitability of the process for automation;

  • Calculate automation and FTE benefit and build effort estimates and perform initial prioritization;

  • Present summary of findings to the OPS Management and walk them through to-be design of the automated process;

  • Provide outputs for weekly due diligence updates with stakeholders;

  • Understanding the risks, assumptions, and dependencies associated with the process;

  • Work closely with development team to ensure requirements are accurately mapped and suitable for development.

Our requirements

  • Fluent English

  • 3 years of relevant work experience;

  • Demonstrated experience in continuous improvement initiatives, root cause analysis and project management;

  • Experience with applications such as JIRA, and/or MS Project;

  • Proficiency with MS Access and/or Excel;

  • Knowledge of technology or financial software development industry;

  • Knowledge of finance/banking sector is a plus;

  • Experience with Robotics Process Automation tools (e. g., Blue Prism, Big Data, and Natural Language Processing (NLP)) is a plus, but not required;

What we offer

  • Professional development in an international role, which provides a regular exposure to auditing activities in numerous countries within EMEA region;

  • An enjoyable and challenging learning path, which leads to a deep understanding of Citi’s products and services as well as development of your personal skills;

  • At Citi Solutions Center Poland we cooperate with other Citi entities from all over the world. Working in our organization involves working on international projects, in a culturally diverse and dynamic environment as well as learning top quality organizational culture;

  • Competitive social benefits (medical care, multisport, life insurance, attractive pension plan, holiday allowance, flexible working schedule and other).

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • flexible working time

  • corporate products and services at discounted prices

  • retirement pension plan

  • employee referral program

The World's Most Global Bank

Citi is the leading global bank with a history spanning more than 200 years and which serves more than 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of world-class financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services and wealth management.

Citi Solutions Centre Poland

Citi Solutions Centre Poland, acting under Citibank Europe plc has locations in both Warsaw (HQ) and Olsztyn. We opened in 2005 with just 57 employees; today we are a diverse team of over 5000 serving 96 countries from all continents. We work across the full spectrum of Citi business areas, including Anti-Money Laundering, Markets & Securities Services, Private Bank Operations, Technology, Treasury and Trade Solutions, Internal Audit, and more.

Citi Warsaw

Our employees took the lead on choosing equipment for our relaxation spaces, as well as the names of conference rooms in our HQ. That is why we hold meetings in "Winterfell", "Narnia", "Rohan" or "Gotham City". In a special area called the Sky Office, colleagues can not only relax, eat dinner, and play table tennis, but also use the area for training, social dialogue, and business forums. You'll also find a cafe and restaurant, parking facilities and bike racks at all our sites, and a medical centre in our HQ in Warsaw.