Business Analyst

As a Business Analyst you will be part of virtual Business Analytics Team and working on a daily basis with our Colleagues in Daikin office in Brussels as well as affiliates (Daikin entities) in various European countries. You will be responsible for supporting the affiliates in implementation and usage of SAP CRM module used for reporting primary on sales, pre-sales but also other domains such as manufacturing, supply, etc.

You will drive administration, reporting, improvements and development of CRM module. In particular You will:

* acquire in-depth knowledge of several SAP modules, with special attention to SAP CRM and Daikin Business Warehouse (BW) and use your knowledge to support Daikin affiliates in questions related to use of those environments; the questions may concern day-to-day use of SAP but also more complex issues such as setup of new reports,

* manage complex problems, as well as facilitate and improve business processes,

* be involved in the roll-out of BO Webi and development of PowerBI reports. You will be involved in regression testing prior to roll-out of SAP CRM to new affiliates or release of new functionalities of the module by IT,

* be responsible for maintenance of BO and PowerBI reports in several SAP domains in cooperation with the business stakeholders,

* together with Daikin IT Department, you will implement solutions for addressed problems,

* explore new tools and functionalities to improve current reporting structure.