sharing the costs of sports activities
Business Analyst (WSIT)
ITDS Polska Sp. z o.o.
- Company location
KrakówKraków, Lesser Poland
- offer expired 2 months ago
- contract of employment, B2B contract
- specialist (Mid / Regular), senior specialist (Senior)
- home office work, hybrid work
- Immediate employment
- remote recruitment
Poland (remote work)
- Specializations:Business analytics
Technologies we use
About the project
As a Business Analyst, you will be working for our client, a global financial institution dedicated to shaping the future of digital financial services. Your role will involve delivering the Client Services Workflow and Case Management CLUB product, bringing together existing CMB Middle Office and GB Client Operations digital strategies to create a single Wholesale Client Services function. You will be leading the analysis and design of the Digital Workflow and Case Management strategy, collaborating with business SMEs to gather and refine requirements, and ensuring the digital design and delivery across all client journeys. Additionally, you will be contributing to training content and maintaining effective RAID management.
Leading the analysis and design of the Digital Workflow and Case Management strategy across Client Services, specific to the delivery of CLUB
Collaborating with business SMEs to gather and refine business requirements, translating them into agile user stories with clear acceptance criteria
Refining solution designs and communicating with business stakeholders in their 'own language’
Facilitating workshops and conversations with SMEs to validate and challenge business requirements
Formulating user stories and acceptance criteria, collaborating with test teams to ensure alignment
Creating and maintaining a traceability matrix and managing risks, assumptions, issues, and dependencies (RAID)
Preparing materials for senior stakeholder forums and presenting as required
Extensive experience in business analysis within a digital context
Knowledge of Commercial and Global banking client/customer life cycle
Understanding of Wholesale Client Services, including New to Bank, Existing to Bank, Credit Analysis Unit, and Regulatory Business Support
Experience with Middle Office technology such as Client Vision, CRT, NGT, Appian, SmartServe, Global Links, and other HSBC systems
Proven Agile working experience with user stories and acceptance criteria
Strong process optimization and change delivery skills
Outstanding organizational, planning, and problem-solving abilities
Excellent relationship management and influencing skills
Effective communication and interpersonal skills across all levels
This is how we organize our work
This is how we work
- at the client's site
This is how we work on a project
private medical care
remote work opportunities
flexible working time
mobile phone available for private use
computer available for private use
saving & investment scheme
no dress code
coffee / tea
sharing the costs of a streaming platform subscription
access to +100 projects
access to Pluralsight
Join the Force of Future Analysts and Lead the Way!
Krakow-based opportunity with the possibility to work 90% remotely!
We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data. You can always also apply by sending us an email at [email protected].
ITDS Polska Sp. z o.o.
ITDS supports financial service providers to take the next steps.
We identify what’s possible, every day. Opportunities in the areas of technology, organization, and digitization.
We see where banks, insurers, payment companies, or fintech can go and how they can get there.
That’s why we want to stimulate you to ramp up your ambition. Forget what you perceive as restraints and step towards the new reality.
ITDS in Poland - Pure player in new Technologies & Financial Industry
+300 IT implementation professionals
+20 clients in the Banking, Insurance, Payment & Fintech Industry
ITDS excels in digital strategy delivery and implementation of best-of-breed lending solutions. ITDS has delivered successful strategic projects throughout Europe since 1998. We combine the experience we’ve accumulated with in-depth knowledge of technologies, business processes, and EU legislation to unlock new business opportunities.