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Business Assistant - Training coordinator

  • Kraków, małopolskie pokaż mapę
  • Specjalista
  • 2019-04-29

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

    Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of seven Business Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.

    Shell is an Equal Employment Opportunity Employer of Minorities, Females, LGBT Equality and Individuals with Disabilities.

    Business Assistant - Training coordinator
    Miejsce pracy: Kraków
    Job Description

    Job Purpose:

    To organise Contracted Customer training programmes for the “Fuels & Lubricants Technical Training Course” the “Operational Excellence Training Course” and the “Advanced Operational Excellence Training Course”.

    The GRA Senior Analyst key accountabilities include the following:
    • Direct responsibility for the management and organisation of customer training programme, including contract negotiations, event management, invoice payments and budgetary control.
    • Responsible for managing all on-site logistics and reactive delegate-related issues during the courses.
    • Hotel reservations, rooming lists, meeting room requirements, AudioVideo equipment, menus, welcome dinner and photographer.
    • Outside dinner reservations and payments.
    • Preparation of Invitation and Registration documents.
    • Preparation of training course materials (binders, review books, syndicate exercises, delegate lists, name badges), co-ordinate with the printers on deadlines and ensure the material is ready for courier to each country.
    • Delegate visa applications including invitation letters and confirmation of letters/hotel confirmations to embassies.
    • Preparation and delivery of joining instructions.
    • Preparation of security documents for site visit(s).
    • Responsible for ensuring all material is up-to-date and loaded onto SharePoint.
    • Produce post-event evaluation to inform future events.


    • University degree
    • English min. C1
    • Negotiating skills and Contract management.
    • Excellent communication skills both written/oral.
    • Strong interpersonal skills, interfacing at all levels with internal and external stakeholders/ customers.
    • Excellent organisational skills, including time management and the capability to multi-task.
    • High level of awareness and the ability to deal with problems at short notice.
    • Pro-active in suggesting programme improvements.
    • Flexibility and reactivity to rapidly changing, urgent landscape of demands.
    • Excellent administrative and IT skills.
    Find out more
    People with disabilities are welcome