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Business Intelligence Manager - Support & Maintenance Lead

  • Warszawa, mazowieckie pokaż mapę
  • Kierownik
  • 13.10.2017

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    JLL (NYSE: JLL) is a professional services and investment management firm offering specialized real estate services to clients seeking increased value by owning, occupying and investing in real estate. A Fortune 500 company with annual fee revenue of $5.2 billion and gross revenue of $6.0 billion, JLL has more than 230 corporate offices, operates in more than 80 countries and has a global workforce of more than 60,000. On behalf of its clients, the firm provides management and real estate outsourcing services for a property portfolio of 4.0 billion square feet, or 372 million square meters, and completed $138 billion in sales, acquisitions and finance transactions in 2015. Its investment management business, LaSalle Investment Management, has $56.4 billion of real estate assets under management. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, please visit www.jll.com.


    The company is currently looking for the right candidates for the position of:

    Business Intelligence Manager,
    Support & Maintenance Lead
    Work location: Warszawa

    Role profile:

    The person in this role will be responsible for ongoing maintenance of BI solutions and services as well as internal and external user support. This includes people, process and stakeholder management responsibilities.


    • Drive execution of service line strategy.
    • Lead BI projects and services delivery, focusing on ongoing maintenance of BI Solutions.
    • Manage team of BI / support specialists (e. g. assign resources to projects or tasks, drive skill, ensure business continuity).
    • Drive operational excellence and productivity within BI support and maintenance team.
    • Manage governance, compliance and operational processes for own and broader BI team.
    • Manage client and business escalations.
    • Act as role-model within the organisation, promote corporate culture and strengthen brand image within team and organization.


    • Fluent English.
    • M.A in IT/Computer Science, BI or analytics preferred. MBA or relevant postgraduate studies will be a plus.
    • At least 3-5 years of experience in IT/BI support & maintenance / service operations is a must – relevant industry certifications will be a strong plus.
    • Past experience in BI/IT support & maintenance, ideally self-service BI (experience with solution based on Tableau, MS SQL Server & Alteryx/Knime will be a plus).
    • Drive and passion for and service and operational excellence.
    • Excellent service operations, people and stakeholder management skills.
    • Highly developed written and verbal communication skills – able to effectively communicate both with technical/analytical experts as well as with top management.
    • Build diverse networks within own and clients organizations and leverage them to deliver outstanding business results for the clients and JLL.
    • Experience in Real Estate industry will be a strong plus.

    We offer:

    • Employment contract.
    • Competitive benefit package (incl. Benefit Systems, private healthcare, life insurance).
    • Possibility to work in a highly professional, stimulating and challenging work environment of multinational Company with great and long term career prospective.
    • Opportunity to demonstrate your own initiatives.
    • Opportunity to participate in training and development programs.
    • Attractive office location in A class building within a 5-minute walk from the metro station.
    • Comfortable working environment (own canteen, library, relax area).
    • Friendly and supportive company culture.


    Send your CV in English to Apply.


    Thank you for considering this role.
    Please note we will contact selected candidates only.

    Please include the following clause in your application: Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji aktualnego oraz przyszłych procesów rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 roku o Ochronie Danych Osobowych; tekst jednolity: Dz. U. z 2002r. Nr 101, poz. 926 ze zm.).