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Business Intelligence & Performance Manager

Groupe CAT

  • Katowice

    Katowice, Silesian
  • offer expired 2 months ago
  • contract of employment, contract of mandate
  • full-time
  • manager / supervisor

Your responsibilities

For a major client of the company, ensure the measurement and animation of performance indicators to guarantee the achievement of the service: quality, deadlines, traceability.

Ensure performance measurement, analysis and management of continuous activities and responsibility of the role

• Provide reporting on a daily, weekly and monthly basis

• In the event of drift, carry out analysis to identify the root causes of these drifts

• Generate alerts to various internal stakeholders, customers, suppliers.

• Implement an escalation system adapted to each situation

• Pilot action plans to guarantee performance control. Generate the necessary working groups with internal stakeholders, customers and / or supplier. Monitor and report until the deviation is resolved

• Provide and implement structured methodologies for analysis and problem solving

• Be a force of proposal with the various actors.

Provide central and local internal animation

• Provide internal teams with the KPIs and analysis necessary for proper control of KPIs

• Train the team in the reporting tools necessary for the proper operation of the contract

• Preventively generate alerts internally

• Build specific monitoring KPIs in the event of a specific need.

Supplier animation

• Plan and prepare supplier meetings on the performance aspect and follow-up of action plans

• Train suppliers in performance management methods, tools and KPIs

• Ensure the regular availability of information

• Ensure regular monitoring of supplier actions.

Customer animation

• Plan and prepare customer meetings on the performance aspect and follow-up of action plans

• Participate in central customer meetings and as needed local when necessary

• Ensure the monitoring and reporting of internal actions / supplier and customers

• If necessary, challenge clients on the progress of their actions

• Be proactive for improving performance in a win / win spirit

• Ensure fluid, constructive communication.


• Ensure the hierarchical management of its central team

• Provide functional management with a strong link to all performance analysts located in different countries

• Ensure the proper implementation of the performance exploitation processes and procedures within the framework of the contract

• Ensure the good versatility of performance analysts functions within the scope of the contract.

Support the implementation of new flows and suppliers

• In the case of new flows or suppliers, ensure that all KPIs and monitoring are well deployed: with the customer, internally and with suppliers.


• He/she is responsible for implementation of group's quality policy at central and local level

• He/she ensures the quality management of his entity

• He/she implements the compliance of his entity with the ISO 9001 standard

• He/she is the quality correspondent with central quality

• He/she guarantees the existence, updating, proper dissemination and application of the entity's procedure

Our requirements

• 10 years of professional experience integrating operational quality and / or logistics functions

• Knowledge of automotive business

• Logistics expertise

• Quality expertise

• Strong statistical analysis / reporting skills

• Good command of the use of an ERP

• Computer literacy required

• Perfect fluency in English – spoken and understood


• Available, organized and rigorous

• Open-minded

• Faculty of communication, listening and expression.

• Relational quality and sense of monitoring relationships.

• Respect of commitments

• Results orientation

What we offer

  • stable employment in a company that is a leader in the vehicle logistics market

  • the possibility of professional development in an international work environment

  • participation in international projects

Groupe CAT


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  • Pre-selection of application documents (please send your CV in English)

  • Competency- based interview conducted by a representative of the HR Department and the recruiting manager

  • Practical knowledge test and / or language test

  • Meeting with the head of department

  • Final recruitment decision