Oferta pracy

Business Process Manager

RefinitivAbout the company

  • Gdynia

    Gdynia, Pomeranian
  • Offer expired 18 days ago
  • Remote recruitment
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Your responsibilities

  • Drives Lean & Six Sigma/ Continuous Improvement Culture/ Business Process Improvement framework

  • Carries out research against “thought leadership” needs

  • Maps business processes and compare process performance

  • Recommends appropriate ways to design processes by identification and elimination of unnecessary complexity within business processes

  • Improves business processes by leading projects and initiatives from improvement identification through to project deliver and analyse benefits of implemented changes

  • Designs and prepares process specific documentation and measurement of the projects

  • Demonstrable knowledge of due diligence and anti-money laundering processes

  • Organizes and participates in any relevant training and knowledge transfer programs

Our requirements

  • At least Bachelor's Degree

  • At least 5 years of working experience

  • Strong expertise and experience with Six Sigma and Lean tools with large scale projects

  • Proven process automation experience and process optimization experience

  • Strong stakeholder management, project management, and change management

  • Excellent interpersonal skills; including communication, facilitation and presentation abilities as well as influencing capabilities.

  • Leadership, excellence planning and networking skills

  • Ability to work independently, with a team and with all levels of the organization

  • Demonstrable knowledge of due diligence and anti-money laundering processes

  • Expert level proficiency with Office 365

  • Required Languages (both written & spoken): English


  • You hold the Lean Practitioner, Green Belt, AGILE certificates

  • You have experience in working with senior colleagues across a global organisation

  • You have a keen interest in automation and innovative process optimisation solution

  • You have experience within the finance-related industry, consulting or technology

What we offer

  • Development: e-learning platform, a range of workshops and international projects

  • Information: access to real-time economic data

  • Diversity: colleagues from 40 countries [working in Gdynia]

  • Charity: 2 additional days off for voluntary jobs

  • Perks: multisport card, private medical healthcare, employee assistance program

  • Office: chillout room with video games, massage chairs, and ping-pong table.

  • Activities: sports teams and social events to join

  • Future: corporate pension plan and employee insurance

  • Benefits

  • private medical care

  • life insurance

  • remote work opportunities

  • integration events

  • coffee / tea

  • charity initiatives


Refinitiv is now part of LSEG (London Stock Exchange Group). London Stock Exchange Group and Refinitiv have combined to become a leading global financial markets infrastructure and data provider. You will find more information on: https://www.lseg.com/refinitiv-acquisition

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We are seeking for Business Process Manager with excellent technical and communication skills who can interface directly with co-workers to understand their needs in order to manage projects and as well coordinate and improve due diligence processes within Risk group accordingly.

You must have excellent stakeholder management, project management, and change management skills and ideally, understand the general concepts of due diligence and anti-money laundering processes. Most importantly you should be proactive, organized and logical.

Process Management and Transformation team is responsible for leading & implementing projects to transform risk processes across: World-Check (WC), Refinitiv Due Diligence (RDD) and Screening Resolution Service (SRS). The team handles the core systems change management, drives lean culture across the Customer & 3rd Party Risk Solutions, content management for RDD, as well as client analysis, policy, and technology requirements from the process efficiency perspective.


As a Business Process Manager, you will act as a change agent, providing leadership to the business functions to ensure activities deliver maximum value to both the company and their customers. Duties include:

Identifying / monitoring the key drivers of cost, performance and waste across the Customer & 3rd Party Risk Solutions products

Prioritize and implement Process Improvement projects to deliver efficiency gains

Lead BPI, Lean and Six Sigma based projects to deliver quality and productivity gains

Ensure Best Practice and Process Excellence across the organisation