private medical care
Business Project Manager #204787
CREDIT SUISSE Poland
WrocławWrocław, Lower Silesia
- offer expired 7 days ago
- contract of employment
- team manager
- hybrid work
- запрошуємо працівників з України
- Робота для іноземцівбез польської
The Business Management Team Manager is a first line manager and a member of the Cross Divisional Service Platform extended leadership team, responsible for operational delivery of Business Management team in a shared service / SLA model, ensuring the highest quality and adherence to KPI. S/he reports to the Sector Head locally. This role requires a highly motivated person, eager to interact with various internal stakeholders, keen to continuously improve the processes owned and willing to develop the knowledge, skills and experience of team members.
Your future colleagues
This role is part of The Cross Divisional Service Platform (CDSP) which provides a wide range of services in the area of Business Assistance, Business Management, Graphic and Multimedia Design, Visual Communication Design and Digital Solutions to internal business clients globally. The services are end-to-end managed by specialists and charged as an internal service provider to Divisions and Corporate Functions. Our team is hardworking and used to work independently as well as collaboratively. We work with a high level of integrity, attention to detail and look for a colleague who shares our passion and high standards.
Your new employer
Find a new home for your skills, ideas, and ambitions. Credit Suisse offers you the ideal environment to progress your career, attractive benefits and excellent training.
We are a leading wealth manager with strong global investment banking capabilities founded in 1856. Headquartered in Zurich, Switzerland, and with more than 45,000 employees from over 150 nations, we are always looking for motivated individuals to help us shape the future for our clients.
Credit Suisse is committed to providing equal employment opportunities, regardless of ethnicity, nationality, gender, sexual orientation, gender identity, religion, age, civil partnership, marital or family status, pregnancy, disability or any other status that is protected as a matter of local law. Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success. Our bank provides reasonable accommodations to qualified individuals with disabilities, as well as those with other needs or beliefs as may be protected under applicable local law. If you require assistance during the recruitment process, please let your recruiter know.
University degree with a master in Economics, Management or similar
Minimum 3 years of professional experience in advanced roles, in shared service delivery model
Client orientation, effective escalassions management
Practical experience in line managing of employees and proven ability to hire, manage, develop & retain operational teams would be a significant plus
Track record in delivering services according to SLA & KPI, experience in managing high workload and working under time pressure
Experience in identifying and executing process efficiencies
Solid experience in building and maintaining good relationship with internal stakeholders, ability to interface effectively with partners across different functions
Analytical skills, ability to solve non-standard problems and think out of the box
Influencing skills, consensus-building and conflict resolution abilities
Excellent written and oral communication skills, fluency in English
Project Management knowledge would be an advantage
Understands the value of diversity in the workplace and is dedicated to fostering an inclusive culture in all aspects of working life so that people from all backgrounds receive equal treatment, realize their full potential and can bring their full, authentic selves to work
What we offer
Training and development
Language training course
Health promotion: Multisport card, sporting events and groups within Credit Suisse (skiing trips, football team, running team, tennis training course etc.)
Employee discounts on various products and services (event tickets, consumer products, etc.)
Employee Referral Program
remote work opportunities
flexible working time
parking space for employees
extra social benefits
kindergarten / nursery