Oferta pracy

Business Project Manager #204787


  • Wrocław

    Wrocław, Lower Silesia
  • offer expired 7 days ago
  • contract of employment
  • full-time
  • team manager
  • hybrid work
  • запрошуємо працівників з України
  • Робота для іноземців
    без польської
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Your responsibilities

The Business Management Team Manager is a first line manager and a member of the Cross Divisional Service Platform extended leadership team, responsible for operational delivery of Business Management team in a shared service / SLA model, ensuring the highest quality and adherence to KPI.  S/he reports to the Sector Head locally. This role requires a highly motivated person, eager to interact with various internal stakeholders, keen to continuously improve the processes owned and willing to develop the knowledge, skills and experience of team members.

Your future colleagues

This role is part of The Cross Divisional Service Platform (CDSP) which provides a wide range of services in the area of Business Assistance, Business Management, Graphic and Multimedia Design, Visual Communication Design and Digital Solutions to internal business clients globally. The services are end-to-end managed by specialists and charged as an internal service provider to Divisions and Corporate Functions. Our team is hardworking and used to work independently as well as collaboratively. We work with a high level of integrity, attention to detail and look for a colleague who shares our passion and high standards.

Your new employer

Find a new home for your skills, ideas, and ambitions. Credit Suisse offers you the ideal environment to progress your career, attractive benefits and excellent training.

We are a leading wealth manager with strong global investment banking capabilities founded in 1856. Headquartered in Zurich, Switzerland, and with more than 45,000 employees from over 150 nations, we are always looking for motivated individuals to help us shape the future for our clients.

Credit Suisse is committed to providing equal employment opportunities, regardless of ethnicity, nationality, gender, sexual orientation, gender identity, religion, age, civil partnership, marital or family status, pregnancy, disability or any other status that is protected as a matter of local law. Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success. Our bank provides reasonable accommodations to qualified individuals with disabilities, as well as those with other needs or beliefs as may be protected under applicable local law. If you require assistance during the recruitment process, please let your recruiter know.

Our requirements

  • University degree with a master in Economics, Management or similar

  • Minimum 3 years of professional experience in advanced roles, in shared service delivery model

  • Client orientation, effective escalassions management

  • Practical experience in line managing of employees and proven ability to hire, manage, develop & retain operational teams would be a significant plus

  • Track record in delivering services according to SLA & KPI, experience in managing high workload and working under time pressure

  • Experience in identifying and executing process efficiencies

  • Solid experience in building and maintaining good relationship with internal stakeholders, ability to interface effectively with partners across different functions

  • Analytical skills, ability to solve non-standard problems and think out of the box

  • Influencing skills, consensus-building and conflict resolution abilities

  • Excellent written and oral communication skills, fluency in English

  • Project Management knowledge would be an advantage

  • Understands the value of diversity in the workplace and is dedicated to fostering an inclusive culture in all aspects of working life so that people from all backgrounds receive equal treatment, realize their full potential and can bring their full, authentic selves to work

What we offer

  • Pension plan

  • Training and development

  • Internal Mobility

  • Other optional

  • Language training course

  • Mentoring

  • Health promotion: Multisport card, sporting events and groups within Credit Suisse (skiing trips, football team, running team, tennis training course etc.)

  • Employee discounts on various products and services (event tickets, consumer products, etc.)

  • Relocation package

  • Employee Referral Program

  • Benefits

  • private medical care

  • life insurance

  • remote work opportunities

  • flexible working time

  • parking space for employees

  • extra social benefits

  • kindergarten / nursery

  • christmas gifts

  • charity initiatives