Business Support Administrator - receptionist

  • Katowice, śląskie pokaż mapę
  • Specjalista
  • 22.03.2019
  • Ważna jeszcze 1 dzień (do 21.04.2019)

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Fujitsu offices in Poland are located in Warsaw, Łódź and Katowice. In Warsaw we perform sales and client support services. The Global Delivery Center Poland located in Łódź and Katowice employs specialists within five business lines: Research & Development and Business Application Services, Remote Infrastructure Management, BPO, Service Management, Service Desk. In Łódź, Fujitsu also employs specialists for EMEIA Finance and Supply Chain Services.
    We welcome programmers, IT specialists, administrators, IT engineers, candidates interested in a career in IT, accounting and finance professionals, logistics specialists, linguists and customer service professionals to join our teams.
    We are looking for:
    Business Support Administrator - receptionist
    Miejsce pracy: Katowice
    About the job

    Job brief

    We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

    The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

    The goal is to make guests and visitors feel comfortable and valued while on our premises.

     

    Key Accountabilities  

    • Support. Provides a specialized support role (as defined locally) for a service delivery unit, business area or team.  Ensures the role supports the reliability and purpose of the area and looks to improve the service given to the customer (either internally or externally) through timely and efficient resolutions of tasks, problems or queries.
    • Analysis and diagnosing problems or issues. Make an analysis of a potential problems or issues, diagnosis and make potential recommendation for resolution to the team leader or manager in order to maintain appropriate service for the business unit, area or team.
    • Working for others. Liaises with own business area or team as well as throughout Fujitsu in order to maintain the appropriate working relationships and meet the requirements of the business unit, area or team.
    • Planning, organizing and monitoring work. Recognizes changes in priorities for the team and own workload and takes necessary action to achieve targets.
    • Storing and reporting information. Maintains appropriate data relevant to the specified role for the business area or team to ensure accurate records and the ability to report when necessary to management.
    • Communication. Communicates effectively by using appropriate questioning, listening and presentation skills for colleagues, managers and customers in order to express and convey information appropriately for the business area or team’s requirements.
    • Standards. Operates processes, standards and practices and recognizes where they can be improved for the business area or team in order to meet the requirement of the business unit, area or team as well as Fujitsu.
    • Business awareness. Recognizes the business impact of their role to the business area or team and helps ensures productivity and costs are maintained.
    • Personal Development. Maintains a depth of knowledge in their area and takes initiative to extend knowledge in order to ensure personal contribution to the team.

    Responsibilities

    • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
    • Greet and welcome guests
    • Answer questions and address complaints
    • Answer all incoming calls and redirect them or keep messages
    • Receive letters, packages etc. and distribute them
    • Prepare outgoing mail by drafting correspondence, securing parcels etc.
    • Check, sort and forward emails
    • Monitor office supplies and place orders when necessary
    • Keep updated records and files
    • Monitor office expenses and costs
    • Take up other duties as assigned (travel arrangements, schedules etc.)
    Requirements

    Requirements

    • Proven experience as front desk representative, agent or relevant position
    • Familiarity with office machines (e.g.  printer etc.)
    • Knowledge of office management and basic bookkeeping
    • Proficient in English (oral and written)
    • Excellent knowledge of MS Office (especially Excel and Word)
    • Strong communication and people skills
    • Good organizational and multi-tasking abilities
    • Problem-solving skills
    • Customer service orientation
    • High School diploma; additional qualifications will be a plus
    Why Fujitsu ?
    Opportunities to build a successful career path
    Flexibility - we are open to dialogue – many positions allow working part time or home office
    A cafeteria plan, examples: sports events tickets, holiday finance, online shopping deals.
    Attractive salary
    Great atmosphere and a chance to work with inspiring people from all around the world
    Integration events and Corporate Social Responsibility projects
    Unlimited access to training platforms, Internal and external training
    Relocation support
    Private medical care
    Sport cards (OK System, Benefit System) – access to sports facilities throughout the city/Lunch subsidies
    Discounts for Fujitsu employees in many places throughout city
    Fresh fruit
    [email protected]
     To apply for this opportunity, please send your CV in English.
    www: www.TheRealDeal.pl
    www: www.czasnazdolnyslask.pl
    T: +48 42 271 30 01
    F: www.facebook.com/FujitsuPoland
    Find and visit us!
    Fujitsu Textorial
    Park ul. Fabryczna 17
    90-344, Łódź
    University Business
    Park ul. Wólczańska
    178 90-530, Łódź
    Nowa Fabryczna
    ul. Składowa
    35 90-127, Łódź
    .KTW
    Aleja Roździeńskiego
    1 04-202, Katowice

    We offer:

    • Opportunities to build a successful career path
    • Flexibility - we are open to dialogue – many positions allow working part time or home office
    • A cafeteria plan, examples: sports events tickets, holiday finance, online shopping deals.
    • Attractive salary
    • Great atmosphere and a chance to work with inspiring people from all around the world
    • Integration events and Corporate Social Responsibility projects
    • Unlimited access to training platforms, Internal and external training
    • Relocation support
    • Private medical care
    • Sport cards (OK System, Benefit System) – access to sports facilities throughout the city/Lunch subsidies
    • Discounts for Fujitsu employees in many places throughout city
    • Fresh fruit
    I declare that I consent to processing by Fujitsu Technology Solutions Sp. z o.o. registered in Warsaw (02-231) at 137 Jutrzenki Street, my personal data contained in my application in order to carry out the recruitment process, in relation to art. 6 par. 1 lit. a of the General Data Protection Regulation dated April 27, 2016.

    INFORMATION CLAUSE

    We hereby inform you that:

    1. the administrator of your personal data is Fujitsu Technology Solutions Sp. z o.o. registered in Warsaw (02-231) at 137 Jutrzenki Street;
    2. contact with a person, who performs the tasks of the Data Protection Officer at Fujitsu Technology Solutions Sp. z o.o., is possible via an email address: [email protected]) or in writing to the address of the data administrator with the note „Data Protection Officer”;
    3. processing of personal data within the scope provided in the application takes place in order to conduct and resolve the recruitment process for the position, while the legal basis for their processing is art. 6 par. 1 lit a of the General Data Protection Regulation dated April 27, 2016.;
    4. Your personal data might be transferred to other entities of Fujitsu Technology Solution with which Fujitsu Technology Solutions Sp. z o.o. cooperates in the realization of the recruitment process.
    5. Your personal data might be forwarded to
      1. Izrael on the basis resulting from decision of the European Commission about the appropriate level of protection of personal data.
      2. Japan, using appropriate protection in the form of standard data protection clauses approved by the European Commission
      3. You have the right to obtain copies of data transferred to a third country based on a written request submitted to Fujitsu Technology Solutions Sp. z o.o.;
    6. Your personal data will be kept for the period of 12 months from the moment the application;
    7. You have the following rights related to the processing of personal data by the administrator:
      1. access;
      2. rectification;
      3. remove;
      4. processing restrictions;
      5. raise objections to the processing;
      6. transferring data to another personal data administrator;
      7. raise objection to the processing of data in the process of automated decision making, including profiling;
    8. You have the right to withdraw your consent to the processing of your personal data at any time, without affecting the legality of the processing which has been carried out on the basis of consent before its withdrawal;
    9. You have the right to lodge a complaint with the supervisory body competent for personal data protection, if you acknowledge that the processing of your data violates the provisions of the General Data Protection Regulation dated April 27, 2016.;
    10. providing Your personal data is voluntary, but necessary to take part in the recruitment process;
    11. Your personal data will not be processed in the process of automated decision making.