Fujitsu Technology Solutions Sp. z o.o.

Business Support Administrator - Receptionist

Fujitsu Technology Solutions Sp. z o.o.O firmie

Fujitsu Technology Solutions Sp. z o.o.

Fabryczna 17

Łódź

Lodz Lodz

We are looking for

 

Business Support Administrator - receptionist

 

Miejsce pracy: Łódź

Role Purpose

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

 

Key Accountabilities  

 

  • Support. Provides a specialized support role (as defined locally) for a service delivery unit, business area or team.  Ensures the role supports the reliability and purpose of the area and looks to improve the service given to the customer (either internally or externally) through timely and efficient resolutions of tasks, problems or queries.
  • Analysis and diagnosing problems or issues. Make an analysis of a potential problems or issues, diagnosis and make potential recommendation for resolution to the team leader or manager in order to maintain appropriate service for the business unit, area or team.
  • Working for others. Liaises with own business area or team as well as throughout Fujitsu in order to maintain the appropriate working relationships and meet the requirements of the business unit, area or team.
  • Planning, organizing and monitoring work. Recognizes changes in priorities for the team and own workload and takes necessary action to achieve targets.
  • Storing and reporting information. Maintains appropriate data relevant to the specified role for the business area or team to ensure accurate records and the ability to report when necessary to management.
  • Communication. Communicates effectively by using appropriate questioning, listening and presentation skills for colleagues, managers and customers in order to express and convey information appropriately for the business area or team’s requirements.
  • Standards. Operates processes, standards and practices and recognizes where they can be improved for the business area or team in order to meet the requirement of the business unit, area or team as well as Fujitsu.
  • Business awareness. Recognizes the business impact of their role to the business area or team and helps ensures productivity and costs are maintained.
  • Personal Development. Maintains a depth of knowledge in their area and takes initiative to extend knowledge in order to ensure personal contribution to the team.

Responsibilities

 

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Monitor office expenses and costs
  • Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements:

  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g.  printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • High School diploma; additional qualifications will be a plus

What you can expect?

Lodz

HUMAN WORKPLACE

  • Work-life balance
  • Appreciation of your work, awards program
  • Support and motivation
  • Friendly atmosphere, diverse and international
  • Job security

CAREER CHOICE AND DEVELOPMENT

  • External and internal training, courses, conferences
  • Opportunities for growth and promotions
  • Development opportunities in all directions
  • Friendly atmosphere, diverse and international – vertical and horizontal
  • Possibility to change department or scope

EMPOWERMENT

  • We develop our unique know-how
  • We work with over 100 globally recognized brands, conducting prestigious large-scale projects
  • Employees can have an impact on the services provided to clients, openness to dialogue

INNOVATIVE TECHNOLOGIES

  • Access to high quality equipment and innovative technologies which we work with everyday
  • Industry-leading solutions, systems and programs

EXTENSIVE BENEFIT PACKAGE

Lodz Lodz Lodz

EMPOWERMENT

company events such as picnics and Christmas parties, relaxation zones in the workplace, CSR programs, cinema tickets,
internal contests, discounts for Fujitsu employees
in selected venues

 

COMFORT

attractive locations
in Łódź and Katowice, flexibility and home office for selected positions, team building meetings, hot and cold beverages


HEALTH

medical care, cafeteria benefit system: My Benefit, fresh fruits, Fujitsu sports teams e.g. running team or cycling team

Lodz
Lodz

Find and visit us!

Textorial Park
ul. Fabryczna 17
90-344, Łódź

 

University Business
Park ul. Wólczańska 178
90-530, Łódź

 

Nowa Fabryczna
ul. Składowa 35
90-127, Łódź

 

.KTW
Aleja Roździeńskiego 1
04-202, Katowice

Lodz

Business Support Administrator - receptionist

Role Purpose

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

 

Key Accountabilities  

 

  • Support. Provides a specialized support role (as defined locally) for a service delivery unit, business area or team.  Ensures the role supports the reliability and purpose of the area and looks to improve the service given to the customer (either internally or externally) through timely and efficient resolutions of tasks, problems or queries.
  • Analysis and diagnosing problems or issues. Make an analysis of a potential problems or issues, diagnosis and make potential recommendation for resolution to the team leader or manager in order to maintain appropriate service for the business unit, area or team.
  • Working for others. Liaises with own business area or team as well as throughout Fujitsu in order to maintain the appropriate working relationships and meet the requirements of the business unit, area or team.
  • Planning, organizing and monitoring work. Recognizes changes in priorities for the team and own workload and takes necessary action to achieve targets.
  • Storing and reporting information. Maintains appropriate data relevant to the specified role for the business area or team to ensure accurate records and the ability to report when necessary to management.
  • Communication. Communicates effectively by using appropriate questioning, listening and presentation skills for colleagues, managers and customers in order to express and convey information appropriately for the business area or team’s requirements.
  • Standards. Operates processes, standards and practices and recognizes where they can be improved for the business area or team in order to meet the requirement of the business unit, area or team as well as Fujitsu.
  • Business awareness. Recognizes the business impact of their role to the business area or team and helps ensures productivity and costs are maintained.
  • Personal Development. Maintains a depth of knowledge in their area and takes initiative to extend knowledge in order to ensure personal contribution to the team.

Responsibilities

 

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Monitor office expenses and costs
  • Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements:

  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g.  printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • High School diploma; additional qualifications will be a plus

We offer:

  • Opportunities to build a successful career path
  • Flexibility - we are open to dialogue – many positions allow working part time or home office
  • A cafeteria plan, examples: sports events tickets, holiday finance, online shopping deals.
  • Attractive salary
  • Great atmosphere and a chance to work with inspiring people from all around the world
  • Integration events and Corporate Social Responsibility projects
  • Unlimited access to training platforms, Internal and external training
  • Relocation support
  • Private medical care
  • Sport cards (OK System, Benefit System) – access to sports facilities throughout the city/Lunch subsidies
  • Discounts for Fujitsu employees in many places throughout city
  • Fresh fruit

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