Oferta pracy

Business Support Manager

Fujitsu Technology Solutions Sp. z o.o.

  • Masovian

    Masovian
  • offer expired 6 days ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • home office work
  • remote recruitment

Your responsibilities

  • Audits, understands and contributes on a strategic level to a proper resources allocation within the individual desks in order to meet operational goals and manage bench costs and increase profitability on individual accounts (resource “fitment”)

  • Contributes to LoB succession planning process as process Subject Matter Expert

  • Understands a complex SD/SM environment and is able to navigate swiftly through desk’s operational and tactical matters and plug them into a wider HUB context

  • Manages budget of unallocated resources and helps to limit the bench costs across the hub, including management of non-realized revenue

  • Contributes on a strategic level to effective attrition management

  • Contributes on a strategic level to effective L&D management and talent management

  • Contributes on a strategic level to onboarding management and resource planning

  • Contributes on a strategic level to wider GDC requirements in relation to resource structure & allocation planning

  • Drives Automation of owned process to incorporate developed practices into daily routine

  • Performs and provide regular business intelligence from areas of HR, LnD and finance to help better control the business objectives and support Head of business line

  • Secures data analysis from variety of sources combined to help better predict the future and control key areas for the business

  • In cooperation with Senior Management and GDC L&D Team creates SMSD strategy for each FY and executes it

  • Manages SMSD HUB learning and development budget, especially proper planning, and utilization

  • Manages LNA (Learning Needs Analysis) activities as well as supports and monitors its execution trough the Fiscal Year

  • Coordinates the work of L&D SPOC’s Team

  • Cooperates closely with GDC L&D Team to assure smooth trainings / training programs implementation and delivery

  • Initiates, manages and contributes individually to learning and development projects at SMSD HUB, GDC and Global level

  • Triggers or supports ongoing improvements when it comes to L&D related processes and actions

  • Acts as an L&D Ambassador

Our requirements

  • Fluent in verbal and written English

  • Experience in setting and managing headcount and non-headcount staff budgets

  • Experience in working in demanding professional environments

  • Strong customer orientation and business awareness

  • Experience managing and executing day-to-day resource management processes

  • Excellent attention to detail

  • Highly organized and able to prioritize activities based on business relevance and urgency

  • Excellent communication – ability to communicate clearly with customers, colleagues and managers.

  • Excellent problem solving – ability to fix issues, being resourceful, and not giving up easily

  • Ability to:

  • prioritize tasks based on business requirements

  • manage multiple projects simultaneously and drive towards results

  • manage through ambiguity and practicing judgment to drive clarity

  • work to tight deadlines without compromising quality

  • challenge upwards, if required

  • Strong analytical skills and ability to plan and manage long term, complex projects

  • Understanding of GDC Poland business environment and perspectives and its dependency on availability of required skillset and technology know-how

  • Skills in developing individuals, teams and the business

  • People-management, leadership and coaching skills

  • Flexible approach and ability to work under pressure

  • Time Management

  • Decision making skills

  • Ability to influence others

  • Ability to negotiate

  • Completer / Finisher / Doer

  • Experience in training content creation and delivery as an asset

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • life insurance

  • remote work opportunities

  • extra social benefits

  • shopping coupons

  • holiday funds

  • christmas gifts

  • employee referral program

  • charity initiatives