Oferta pracy

Business Support Specialist


  • Prosta 20, Warszawa
    Warszawa, Masovian
  • offer expired a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • remote recruitment


Prosta 20


Your responsibilities

  • Support Global Supply Chain and Customer Service team and members in the area of Order To Cash items (e.g. Sourcing, Orders and Logistics, Master Data, Business Flows, Tax or Routes setup and maintenance) on daily basis. Be the main contact point for Global Supply Chain & Customer Service and Logistics related to new tools and processes design, setup, deployment and control to ensure efficient and effective Business Operations (co-define E2E, O2C, P2P, F2S, IM);

  • Act as SAP Power User role (SAP S/4HANA and SAP APO/IBP) under Manager or Expert supervision. Create test scenarios and test new SAP functional solutions and Change Requests into several SAP environments. Follow up on all necessary Templates, on results and monitor the Go-live implementation. Support and provide trainings, training materials to end-users, prepare procedures and required documentation to ensure that all knowledge is leveraged and retained. Actively participates the Power User community, with regional teams and IT;

  • Coordinate SAP SD & APO/IBP tools and processes optimization in close collaboration with SDC (SAP Delivery Center), BTS (Business Technology Support), Global Logistics, Global Tax, Global Operational Planning and Other Departments or Business Partners involved to ensure timely and accurate deliverables which meets dynamic changing business needs;

  • Ensure and promote Continuous Improvement for Supply Chain and Customer Service and/or Global Logistics as well as SAP (S/4HANA) knowledge sharing within the regional team. Support the optimal automation on both technical and operational sides of Supply Chain & Customer Service and Global Logistics activities such as EDI connection, Tool implementation and other automation processes where applicable;

  • Assist the Business Support lead on new projects, in analysis, new business definition and implementation by providing regular feedback and transparent results. Share information, controls and status of project.

Our requirements

  • University degree preferably in Business & Administration with focus on Supply Chain Management and/or Project Management;

  • 3-4 years of experience in the area of Supply Chain and/or Customer Service in a multinational company;

  • Fluency in English (written & spoken) is a must - any other language is an asset (in particular German, French, Spanish or Russian);

  • Strong focus on process, systems, tools and performance management;

  • SAP S/4HANA or ECC and/or SAP APO/IBP experience or other ERP;

  • Logistics knowledge (e.g. SAP TM, Transport Management);

  • Demonstrate full understanding of the supply chain processes related the assigned markets in the area of responsibilities and good understanding of manufacturing practices common in the FMCG industry;

  • Analytically strong, IT and Business oriented with Finance awareness;

  • Have problem-solving and communication skills;

  • Proactive, accountable, collaborative and customer oriented team player with change management behaviors are essential.

What we offer

  • A competitive pay (together with annual bonus) and an attractive benefits package including medical care, Multisport card, life insurance

  • Ambitious goal to set up new Global Business Center

  • Complex environment of working with multiple stakeholders, professional support and possibility to share knowledge and best practices

  • On-going development opportunities in a multinational environment that will inspire you to grow professionally and personally

  • Wide variety of projects and tasks, ambitious goals and independence in achieving them

  • Dynamic and innovative spirit with a constant quest to do things better

  • Flexible working conditions

  • Modern office in a convenient location

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • life insurance

  • remote work opportunities

  • flexible working time

  • retirement pension plan

  • no dress code

  • sharing the costs of holidays for kids

  • charity initiatives

  • JTI Family Leave Benefit - additional paternity leave

  • Anniversary awards

  • JTI Benefit Platform

Recruitment stages



Phone call - recruiter's screen


Online meeting with HR Specialist


Online meeting with Manager




We’re JTI, Japan Tobacco International and we believe in freedom. We think that the possibilities are limitless when you’re free to choose. And we’ve spent the last 20 years innovating, creating new and better products for our consumers to choose from.

But our business, isn’t just business. Our business is our people. Their talent. Their potential. We believe when they’re free to be themselves, grow, travel and develop, amazing things can happen for our business. That’s why our employees, from around the world, choose to be a part of JTI and why 9 out of 10 would recommend us to a friend.

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #join the idea!

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