Business Support Specialist with Danish/Dutch/French

Your responsibilities

• Be part of a unique team supporting farmers in an organization that focuses its activities on sustainability

• Handle payment and invoices to farmer owners

• Monitor milk quality results as one of our critical parameters for our famer owners and ensure data availability on a daily basis

• Submit and follow up on Member surveys

• Handle payment and obligations to banks & 3rd parties

• Close cooperation with key stakeholders across Arla Foods organisation

• Participate in relevant IT projects within area of responsibility

• Handle internal and Member enquiries, related tasks and proactively follow up

• Handle support tasks such as creating work & sales orders, maintain master data, handle expenses, reporting to stakeholders, ad hoc tasks etc.

Our requirements

What we offer

About the job

In order to increase the support to our farmer owners it has been decided to establish a global support organisation for our member relations organisation in Gdansk. We start building our organisation during the coming quarters and are currently planning to establish a team of 15 highly competent support people. The team will be part of our global digital and operations department and the main goal of this role is to execute milk payment as well as provide timely and effective 1st line and operational support to our 9000+ farmer owners in 7 European countries.

Who are you?

You are a customer centric and solution oriented person with high commitment to deliver and work to improve existing services. You listen to customers and focus on solving challenges proactively. Moreover you take full accountability to seek out answers you might not know.

You have strong communication skills and team-oriented approach.

You like to make a difference and are willing to develop in an unconventional, unique environment by cooperating with farm owners.

We have a purpose for Good

At Arla, we strive to unlock the highest potential in each other while working together to create a sustainable future of dairy. We call it Stronger People Stronger Planet and it is deeply anchored in our organisation and founded on our commitment to respecting human rights, increasing access to healthy dairy nutrition, inspiring good food habits, and improving the environment for future generations. In order to succeed we need to hire people with a sustainable mindset. Could this be you?