Business Systems Support

CBRE Corporate Outsourcing Sp. z o.o.

CBRE Corporate Outsourcing Sp. z o.o.

Domaniewska 30


CBRE Corporate Outsourcing is part of CBRE Group, Inc. - the world’s largest commercial real estate services and investment firm, with 2018 revenues of $21.3 billion and more than 90,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #122 in 2021. It also has been voted the industry top brand by the Lipsey Company for 17 consecutive years,and has been named one of Fortune ’Most Admired Companies’ for seven years in a row, including being ranked number one in the real estate sector in 2019.

Business Systems Support

Your main tasks would be:

  • Provide daily support to users of various web applications/systems by identifying technical issues and ensuring proper resolution
  • Work in close relation with 2nd line support and software providers to resolve application bugs and implement fixes and changes
  • Tracking SLA’s for logged incidents
  • Testing fixes and changes to applications before implementation to live environments
  • Preparing enhancement specifications and change request specifications
  • Administration of user accounts according to agreed processes
  • Administration of fundamental application setup
  • Manage and operate scheduled tasks
  • Ensuring timely and efficient issues resolution
  • Maintain manuals and documentation
  • Report results on monthly/quarterly basis to the management team
  • Define and audit support processes and procedures

Perfect candidate profile:

  • Very good written and spoken English is a must
  • Good understanding of basic accounting principals
  •  Proactive and able to work in changing environment
  •  Ability to work in multinational environment and focus on customer service
  • Excellent communication and interpersonal skills
  •  Ability to prioritize and manage workload
  • ITIL Foundations knowledge or equivalent knowledge will be a plus
  •  Good Spreadsheets knowledge (MS Excel)
  • SharePoint knowledge will be a plus

How you will benefit from joining our company?

  • Stable employment conditions

    work based on employment contract in the international company with stable position on the labour market
  • Career advancement program

    a chance to learn from the Best by attending internal courses and taking part in international programs that will enable you to travel as well as experience how we work in different places in the world
  • Workplace Culture

    support from our side in terms of working from home as well as comfortable office with chillout room, entertainment room, creative labs and beautiful terrace are making our office a place you want to be. We are well located nearby Wilanowska metro station.
  • Wellbeing actions

    environment where we care about your wellbeing by health and leisure initiatives (yoga, online classes, sport interest groups)
  • Making a Change in the Word surrounding you

    occasion to make an impact by taking part in our initiatives (CSR, ECO friendly approach)
  • Attractive package of benefits

    private medical healthcare, life insurance, multisport card and MORE
  • International Environment

    experience growing in multilingual community where diversity is cherished
  • Support in difficult times responding to crisis situations

    psychological advisory, online sport activities (yoga, move, back to fit form classes), online trainings, technological support on your equipment and software when working from home
Would like to know more about this position ? Click apply and meet our Talent Resourcing Team.

Imagine being a part of a vast and innovative enterprise that leads
the commercial real estate industry in the world.
Imagine a flexible workplace with a collaborative, diverse and inclusive environment,
where you will be challenged to grow and to be at your best every single day.
We are more than sure that you can find a role that will let you
develop your skills and talents.

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