Capacity Planner, Service Business
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Capacity Planner, Service Business, IKEA Distribution Services North Europe, Janki
Permanent, full time assignment
The IKEA Group faces an exciting and challenging future ahead in the transformation into becoming a multichannel retailer where customer fulfilment will be crucial to deliver our long term ambitions.
Preferably, you have university degree (logistics or economics) or equivalent in working experience. You also have proven experience in the supply chain and have excellent understanding of the supplying & capacity planning process. You possess an advanced knowledge in calculation methods and analysing tools. Very good knowledge of Excel and Power Point tools is a must. Additionally, you have an understanding of the transport or customer services business. You are fluent in English and Polish both written and spoken. You have excellent communication and interpersonal skills.
IKEA Service Business Fulfilment is responsible for sourcing, developing and operating the home delivery, assembly and installation services for our customers.
As a Capacity Planner your main focus is to define the capacity needs for all transport, assembly and installation services. You will be responsible for making timely, comprehensive, quality assured capacity planning information available, to the organization, business partners and other IKEA stakeholders.
In your assignment you will be the expertise/support in capacity planning issues and responsible for planning, initiating & coordinating all market related capacity planning activities within Services market. You will define need volumes for short and long term perspective. Provide input to running business by making capacity planning available. You will monitor, analyze, control and follow up capacity planning with the goal to secure quality and costs efficiency. You will also create and implement market action plans related to capacity aspect in line with our strategies and also implement new working methods.
We are looking forward to receiving your application. Last application date is 5th of August 2018!
Customer Fulfilment has the global responsibility for making IKEA products & core services available for customers wherever and whenever they choose to buy them. IKEA Distribution Services (DS) North Europe is a crucial part of that. We are responsible for delivering the IKEA range to customers and stores in Northern Europe within agreed quality, agreed time and at lowest possible costs. We are more than 2000 passionate co-workers, located in Poland (Warsaw, Jarosty), Russia (Moscow), Sweden (Älmhult, Torsvik, Helsingborg) Norway (Oslo), Denmark (Copenhagen), Finland (Espoo), Czech Republic (Prague) and Serbia (Belgrade). IKEA Service Business Fulfilment North Europe, which is part of DS, with 60 passionate co-workers, is responsible for plan, purchase, operate and follow up the Service execution of customer home delivery, kitchen installation and furniture assembly services.