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Cash Collection Specialist with English
Lufthansa Global Business Services sp. z o.o.
- Wadowicka 3b, Podgórze, KrakówKraków, Lesser Poland
- offer expired a month ago
- contract of employment
- full-time
- specialist (Mid / Regular)
- hybrid work
- Immediate employment
- remote recruitment
Lufthansa Global Business Services sp. z o.o.
Wadowicka 3b
Podgórze
Kraków
Your responsibilities
Professional and pro-active day to day contact with customers (via phone and email) in order to ensure timely payments
Identification of non-payment reasons and payment behavior analysis
Performs analysis, conducts investigations and reconciliations of accounts as necessary
Prepares and sends documents and reports for customers and internal departments (e.g.: statement of accounts, balance confirmation, reconciliation files)
Manages dunning process. Completes in a timely manner all tasks determined by Collection Strategy and Collection tool
Coordinates cash collection and customer inquiries in Invoicing and Cash Collection cluster
Prepares documentation of Collection efforts and cooperates with Sales, Legal and 3rd party Collection Agencies
Knows and follows confidential data protection rules and ensures compliance with internal guidelines and procedures
Works with accounting documents and processes data and vouchers according to accounts receivables procedures
Ensures customer’s master data in accounting system to be up-to-date
Our requirements
Master/Bachelor degree or at least accomplished 3rd year of studies in economic disciplines
Experience in customer service or in accounting (AR, Cash Collection) will be an asset
Very good command of English
Any experience with ERP and accounting systems will be a strong plus
Good command of all Windows applications
Charted Accountant qualifications will be an asset
Diligent, independent and systematic approach to work
Analytical and conceptual mindset
Communication skills
Numeric skills
Team player
Customer orientation
Flexibility and adaptability
What we offer
Hybrid working model
Opportunity to work from each part of Poland during remote work
New branded and modern office: 200 adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance (rondo Matecznego)
Possibility to fulfil a dream about far journeys with attractive travel benefits
Access to LinkedIn Learning online courses and trainings prepared by our amazing training team :)
Continuous improvement environment
Supportive & friendly working atmosphere - we work towards a joint success
Benefits
private medical care
sharing the costs of foreign language classes
remote work opportunities
flexible working time
corporate products and services at discounted prices
integration events
leisure zone
extra social benefits
employee referral program
charity initiatives
Cafeteria program
prepaid cards
Lufthansa Global Business Services sp. z o.o.
Lufthansa Global Business Services GmbH (LGBS) is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire Lufthansa Group in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves. It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation. As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.
You can find more about us o our Facebook page: https://www.facebook.com/LufthansaGroupBusinessServices