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(CCO) IT and Third Party Controls Testing – Senior Manager

HSBC Service Delivery (Polska) Sp. z o.o.About the company

  • Kapelanka 42a, Kraków
    Kraków, Lesser Poland
  • Offer expired 25 days ago
  • Remote recruitment
  • contract of employment
  • full-time
  • manager / supervisor

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a


Your responsibilities

  • This role provides strategic support to the Global Businesses and Functions in the oversight of key third party relationships in order to strengthen risk management

  • This support includes the identification and ongoing review of key controls operated by these third parties, as captured in their service auditor control reports

  • As part of the role you will be required to work effectively with key stakeholders: Third Party Engagement Managers (TPEM), Third Party Risk Officers (TPRO), SOX Process Owners and Control Owners

  • Prior knowledge of service auditor reporting standards (SSAE18/ ISAE3402) and experience in reviewing these reports to assess financial reporting impact is essential

  • In addition, this role will provide support to the wider IT control testing team by leading control testing reviews.

  • Knowledge of IT General Computer controls and third party controls is required, including an understanding of operational risks impacted by third parties.

  • Support the delivery of the annual plan, highlighting gaps and control deficiencies in SOX third parties that could have an impact on financial reporting

  • Raising awareness and understanding of OSP risks and controls

  • Delivering reviews and creating risk assessments in conjunction with technology and businesses where deficient third party controls are identified

  • Working closely with TPEMs to understand changes in third party control environments, including remediation of control deficiencies identified

  • Supporting the SOX Internal Control Certificate (ICC) bi-annual process required by all Businesses and Functions where there are dependencies on OSPs

Our requirements

  • Demonstrable knowledge in Technology operational risk management, internal control, or internal audit preferably within Financial Services

  • Experience of service auditor reporting standards (SSAE18/ ISAE3402) and reviewing these reports of third party vendors

  • Knowledge of IT General Computer controls and third party management controls are essential to this role

  • Experience with control testing especially in IT area

  • Understanding of operational risks impacted by third party vendors

  • Proven project management experience

  • Strong communication and interpersonal skills to a wide range of individuals and groups and at different levels of seniority

  • Self-starter and effective collaborator

  • Innovative and able to assess needs and propose solutions

  • Excellent time management skills

  • Ability to influence without direct management authority

  • Good understanding and or experience in the following: Risk Management


  • Risk qualification CRISC, ACA, ACCA, CISM, CISA, CISSP or equivalent

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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