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(CCO) Senior Control Manager - Deputy Chief Operating Office (DCOO) - Europe Regional Lead
HSBC Service Delivery (Polska) Sp. z o.o.
- Kapelanka 42a, Dębniki, KrakówKraków, Lesser Poland
- offer expired 4 months ago
- contract of employment
- full-time
- team manager
- remote recruitment
HSBC Service Delivery (Polska) Sp. z o.o.
Kapelanka 42a
Dębniki
Kraków
Your responsibilities
Your role will be part of Chief Control Office (CCO) function. CCO plays an important role in enabling the bank to operate within its risk appetite, by ensuring efficient and effective risk and control management. DCOO comprises key central services for the bank i.e. Procurement, Corporate Real Estate, Physical Security, Transformation services, Business Continuity and Incident Management
You will be responsible for first line of defence activity, for DCOO in Europe (20 markets), engaging with CCO DCOO Global leads to ensure the consistent and effective implementation and performance of operational risk framework and control assurance of the first line of defence for DCOO
This job provides specialist risk and control advice, challenges and insights, promoting risk and control monitoring and decision-making.
This role will be a key member of the CCO Regional team, supporting the Regional and Global CCO and key European DCOO stakeholders
Act as trusted advisor for the senior management of DCOO Europe on how to properly manage their operational risk and all items related (e.g. risk assessments, control environment, issues management)
Manage the promotion of accountable risk and control decision-making based on quality data and commercial analysis
Manage the provision of specialist risk and control knowledge and insights leading efforts to continuously improve the control environment and monitoring of risk, including behaviours
Identify trends to anticipate future developments in the risk and control environment
Manage the development and implementation of future-fit risk management frameworks
Influence and shape the development of regulatory frameworks in collaboration with internal parties
Provide remit area Senior Management with updates on any releant changes to policy or projects related to operational risk that have an impact on their area of responsibility.
Actively challenge poor, inefficient or excessive controls, related tasks and behaviours
Promote desired behaviours and a positive risk culture across the remit area
Our requirements
The role holder will be expected to have a deep subject matter expertise and understanding of at least one of the DCOO services: Procurement, Corporate Real Estate, Physical Security, Transformation services, Business Continuity and Incident Management
Over 10 years of financial industry / consulting experience, and some international experience preferred
Additional experience across Operations, Risk Management, and / or Audit roles requiring management of diverse risk types would be an advantage
Ability to develop trusted advisor status with key Executive stakeholders through Subject Matter expertise, industry experience and track record
Ability to understand desired Business outcomes across the matrix and ability to translate in to well communicated and clearly articulated papers
Detail-oriented and able to work independently and distil complex, ambiguous information to create insights for leaders
Ability to quickly analyse a status quo and identify opportunities for continuous improvement or process re-engineering
Intellectually curious and abreast of latest trends related to areas within DCOO services and Risk Management more broadly
What we offer
Varied global role is a highly professional and skilled team
Interesting and varied career path in an international organization
Ability to shape and drive your work based on agreed outcomes
Private health care, employee benefits
Benefits
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
integration events
corporate sports team
doctor’s duty hours in the office
retirement pension plan
corporate library
no dress code
video games at work
coffee / tea
parking space for employees
leisure zone
extra social benefits
employee referral program
opportunity to obtain permits and licenses
charity initiatives
family picnics
extra leave
Recruitment stages
1
Phone interview
2
Online assessment
3
Zoom interview
4
Welcome to HSBC!
HSBC Service Delivery (Polska) Sp. z o.o.
HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.
HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.
Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.