Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

CCO Tech, Control Manager, Governance and Reporting, Cyber Security

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Dębniki, Kraków
    Kraków, Lesser Poland
  • offer expired 3 months ago
  • contract of employment
  • full-time
  • team manager
  • hybrid work
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a



Your responsibilities

  • Act as trusted advisor for the senior management of the supported remit area on how to properly manage their operational risk and all items related (Risk assessments, Control environment, issues management)

  • Manage the promotion of accountable risk and control decision-making based on quality data and commercial analysis

  • Identify trends to anticipate future developments in the risk and control environment

  • Support the provision of specialist risk and control knowledge and insights

  • Support efforts to continuously improve the control environment

  • Actively challenge poor, inefficient or excessive controls, related tasks and behaviours

  • Help Manage the development and implementation of future-fit risk management frameworks

  • Provide remit area Senior Management with updates on any relevant changes to policy or projects related to operational risk that have an impact on their area of responsibility.

  • Promote desired behaviours and a positive risk culture across the remit area

  • Support initiatives to drive improvements to the control environment

  • Provide risk and controls consultancy, advice and guidance

  • Ensure the appropriate application of policies in line with control standards and procedures

  • Support to embed the risk and control management framework

Our requirements

  • Experience in a risk and control environment

  • Flexible in their style of work, curious and analytical is essential

  • Flexible and adaptable being able to manage and prioritise competing demands in a fast-paced environment

  • Proven ability in analytical reasoning, including being able to contextualize data into business activities and conclusions

  • Planning and project management skills

  • Strong communication skills to be able influence and challenge stakeholders

  • Strong written, verbal and presentation skills

  • High level of attention to detail and ability to lead activities

  • Ability to drill down to root cause and write/review clearly articulated risk and control documentation

  • A desire to find ways to continually improve the service delivered

  • Identifying, defining, and solving problems that impact on your work or the wider business

  • Knowledge and understanding of the HSBC Group organization is desirable

What we offer

  • Stable job in professional team

  • Interesting path of career in an international organization

  • Consistent scope of responsibilities

  • Private health care, employees’ benefits


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Zoom interview


Welcome to HSBC!

About the role

The Chief Control Office (CCO) plays a key role in enabling the bank to operate within its risk appetite, by ensuring efficient and effective risk and control management. CCO achieves this by providing operational risk and control expertise, conducting high quality reviews of the bank's control environment, conducting end to end control assurance reviews on key controls, maintaining robust risk governance focused on material risk and issues, and evolving a culture of continuous and consistent risk management.

The Control Manager, Governance and Reporting role is part of the CCO Technology, Cyber Security team within the DBS CCO Technology Office and will report into Senior Control Management, Technology CCO, Cyber Security.

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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