Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

CCO Tech Senior Control Manager, Enterprise Technology, GOA

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Dębniki, Kraków
    Kraków, Lesser Poland
  • offer expired 4 months ago
  • contract of employment
  • full-time
  • senior specialist (Senior)
  • hybrid work
  • remote recruitment
  • запрошуємо працівників з України
  • Робота для іноземців
    без польської
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a



Technologies we use

Operating system

Your responsibilities

  • Oversee the end to end health of the GBGF risk and control environment, including support of internal/external audit and Regulatory reviews.

  • Provide risk and controls consultancy, advice and guidance to the CIO teams (as part of their managing, monitoring, and remediation of IT controls.

  • Enable information sharing and engagement across control and risk owners in the understanding (assessment) and management of risk.

  • Ensure the appropriate application of policies control standards and procedures

  • Advocate the desired behavioural changes across the CIO community required to mature the understanding and management of technology risk controls

  • Active collaboration with other CCO teams, more specifically the Regional Europe CCO-Tech, global CCO IT Regulatory Advisory, and Business-CCO.

  • Understanding of application and technology control design and operating principles.

  • Understand how IT controls and relate to business risk, and how control remediation mitigates residual risks for Enterprise Technology, Global Operations & Automation.

  • Demonstrate a high degree of knowledge across the following frameworks and methodologies covering IT Risk (risk assessment, control frameworks and KCI’s, Issue/Action management), Software Development Lifecycle (Agile, DevOps, Business Transformation Framework, Project Management), and IT Service Management.

  • Knowledge and experience within Enterprise Technology and Global Operations & Automation (products, services, infrastructure) helpful but not required.

  • Ability to drill down to root cause and write/review clearly articulated risk documentation

  • Able to analyze complex situations, influence strategies with practical, effective solutions

Our requirements


- At least 10 years relevant experience preferably within a IT risk management related role

- Relevant working experience in Financial Services industry or IT / Risk Consultancy, or IT Audit


- Strong knowledge of IT General Control included under HSBC’s Non-Financial Risk (NFR) framework, i.e. Engineering/SDLC, IT Service Management, Data, Cyber, and Cloud.

- Experience in performing or administering regulatory exams and responses. Familiarity with European banking regulations, e.g. MIFIR, PSD2, GDPR, from an IT compliance perspective.

- Persistent, resilient, and resourceful; able to adapt to a complex and dynamic organisational environment

- Open personality with effective communication skills

- Lead and coordinate with colleagues and key stakeholders in an international team;

- Knowledge of HSBC corporate systems used by IT risk management, e.g. HELIOS, ARAMIS, EIM, PLADA, COMET, SCOTT would be plus.

- Ability to work independently with limited supervision

- Communication - Ability to present complex issues confidently and concisely to Technology and DBS Senior Executives and other key stakeholders using non-technical easily understood language

- Make considered decisions that protect and enhance HSBC values, reputation and business

- Degree in information security, computer science or computer engineering qualifications desirable

- Certifications CISA, CISM, CISSP, CRISC, COBIT or ITIL desirable

What we offer

  • Stable job in professional team

  • Interesting career path in an international organization

  • Private health care, employees’ benefits

  • Courses & training for our employees

  • Modern office buildings near the city center of Kraków


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Online assessment


Phone interview


Zoom interview


Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Scroll to the company’s profile