Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

CCO Tech Senior Control Manager, Technology Control MSS

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Dębniki, Kraków
    Kraków, Lesser Poland
  • offer expired 3 months ago
  • contract of employment
  • full-time
  • senior specialist (Senior)
  • hybrid work
  • remote recruitment
  • запрошуємо працівників з України
  • Робота для іноземців
    без польської
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a



Your responsibilities

  • Act as trusted advisor for senior management within remit area on how to accurately manage their operational risk i.e. risk assessments, control environment, issues management;

  • Promote accountable risk and control decision-making based on quality data and commercial analysis, actively challenging poor, inefficient or excessive controls, related tasks and behaviours;

  • Provide specialist risk and control knowledge and insights, leading efforts to continuously improve the control environment and monitoring of risk, including behaviours;

  • Identify trends to anticipate future developments in the risk and control environment;

  • Influence and shape the development and implementation of future-fit risk management and regulatory frameworks;

  • Provide Senior Management with updates on any relevant changes to policy or projects related to operational risk that have an impact on their area of responsibility.

Our requirements

  • Must have a strong tech knowledge i.e. architecture, platforms;

  • Proven experience in a risk/audit or control related role;

  • Markets experience/exposure is key;

  • Proven track record of increasing business performance i.e. developing, aligning and translating strategies & plans to achieve business and functional goals;

  • Previous experience of identifying, defining and solving problems that impact on your work or the wider business;

  • Strong communication skills to influence and challenge stakeholders;

  • A good understanding of the products used in this business area;

  • Ability to work independently with limited supervision;

  • Ability to present complex issues expertly and concisely to senior partners using non-technical language;

  • Strong written, verbal and presentation skills;

  • Flexible and adaptable, able to handle and prioritise competing demands in a fast-paced environment.

What we offer

  • Stable job in professional team

  • Interesting path of career in an international organization

  • Consistent scope of responsibilities

  • Private health care, employees’ benefits


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Online assessment


Phone interview


Zoom interview


Welcome to HSBC!

About the role

  • The Chief Control Office (CCO) plays a meaningful role in enabling the bank to operate within its risk appetite, by ensuring efficient and effective risk and control management. This is achieved by providing operational risk and control expertise, conducting high quality reviews of the bank's control environment, conducting end to end control assurance reviews on key controls, maintaining robust risk governance focused on material risk and issues, and evolving a culture of continuous and consistent risk management.

  • This role will support the Global Head of Controls Technology Wholesale and MMS across all aspects of CCO MSS IT.

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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