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CDD Utility Team Leader English and French

  • Kraków, małopolskie pokaż mapę
  • Specjalista
  • 29.01.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Group, headquartered in London. The Group serves customers worldwide from over 6,300 offices in over 75 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. HSBC is one of the world’s largest banking and financial services organisations. Currently, we are looking for a candidate for the position of:

    CDD Utility Team Leader (English and French)
    Ref No: CDD/TL/01/2018

    Key Accountabilities:

    • Work in tandem with the Quality Assurance / Operations teams to ensure overall high quality profiles emanating from the team and address quality issues to meet the established performance standards
    • Ensure that errors are being recorded consistently on quality tracking mechanisms (Quality Assurance)
    • Ensure implementation and adherence to audit and compliance requirements and proactively highlight potential issues to the management
    • Ensure zero operational / reputation loss
    • Interface with Client Liaison Group, Compliance, front office and relationship managers where applicable especially on matters that involve escalation of pending and ageing profiles (Operations).
    • Adhere strictly to compliance and operational risk controls in accordance
    • with the Bank and regulatory standards , internal policies and practices; reports control weaknesses, compliance breaches and operational loss events
    • Liaise with business area as required and provide advice on the requirement for supporting documentation and information as necessary
    • Assist in production and distribution of relevant MI
    • Ensure the KYC escalation policies are followed
    • Ensure that issues are escalated to appropriate Managers
    • Assist with other project requirements
    • Respond efficiently to other “ad hoc” requests for assistance from business
    • Lead and motivate a team in a challenging environment and assist the team in facilitating greater efficiency and timely production of high quality KYC profiles
    • Keeping abreast of developments within the financial regulatory environment and proactively educate the team on the same
    • Work in tandem with Learning and Development team to ensure overall high quality profiles emanating from the team and address quality issues to meet the established performance standards
    • Participate in development of cohesive teams
    • Foster development of co-workers
    • Contribute to the creation of a supportive work environment driven by people centric values


    • Excellent understanding of KYC, financial regulatory environment and AML risk implications
    • Familiarity with AML regulatory framework
    • Thorough understanding of legal structures of various client types: financial institutions, corporate, quoted companies, private companies, funds, SPV’s etc.
    • Analytical skills in respect of a wide variety document types
    • Excellent communication skills
    • Microsoft Word, Excel, Power Point skills required
    • Very good level of English, French, other language a plus
    • Ability to interpret complex changes in regulatory guidelines and assess impact
    • Team player and ability to manage people and performance
    • Ability to handle crisis situations and take appropriate / timely decisions
    • Ability to work well under pressure with high degree of accuracy
    • Self-driven
    • Flexibility in working hours

    We offer:

    • Stable job in professional team
    • Interesting path of career in an international organization
    • Consistent scope of responsibilities
    • Private health care, employees’ benefits

    All current positions are available on: http://www.hsbc.com/careers

    To apply for this position please send your curriculum vitae in English including reference number, using "Apply now" button below.

    We thank all interested candidates for their applications. We reserve the right to contact only selected candidates. Only those applications that include the candidate's consent to process personal data by HSBC Service Delivery (Polska) Sp. z o.o., in accordance with the Personal Data Protection Act as of 29 August 1997, consolidated text: Journal of Laws 2016, item 922 will be considered.