HSBC Service Delivery (Polska) Sp. z o.o.

CDO Office Support

HSBC Service Delivery (Polska) Sp. z o.o.O firmie

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42

Kraków

HSBC Service Delivery (Polska) Sp. z o.o. is a part of HSBC Holdings plc, the parent company of the HSBC Group, headquartered in London. The Group serves customers worldwide from over 6,300 offices in over 75 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. HSBC is one of the world’s largest banking and financial services organisations. Currently, we are looking for a candidate for the position of:

CDO Office Support
Location: Kraków

The role is part of the Europe Chief Data Office. This position will work with the Regional Chief Data Officer / Country Data Representative in the countries to drive and implement the Europe data strategy. This will require working with regional/country business units, Operations, Transformation, IT and Risk teams, as well as operating at a senior level to influence outcomes.

The role holder will focus on the execution of business improvements in data management and data quality to support global information management reporting, compliance, and business strategy initiatives. This may include the sign-off of any design and build of the future capability, as well as acting as the ‘data expert’ for the the country. This position will also partner with the Group Data Services and participate to relevant Working Groups and Committees.

This will result in significant business benefits such as reduced costs, improved client experience, reduced operational risk, better MI for business decision making and increased revenue.

Key Accountabilities:

  • Execution of a Country Data Quality Framework
  • Drive the move towards the long-term goal of strategic and tactical information initiatives based on Regional & Country Data objectives
  • Perform high-level review of finished projects or work-in-progress to ensure correctness, accuracy, and conformance to regional CDO business requirements and lobal CDO objectives
  • Cross-business alignment of information to meet Country needs and management reporting
  • Implement the vision and objectives for the global and regional CDO teams
  • Ensure that local business owners are identified to be accountable for data quality, and that mechanisms exists to highlight potential data quality problem areas
  • Implement approved proposed tactical data management processes (e.g. local ‘Data Effectivness’) to ensure they align to the Group/Regional/Country Data Objectives and Standards
  • Prompt escalation of any identified data quality issues. Engage key stakeholders as required to resolve any data issues identified within agreed timeline
  • Implement Group / Group Data Policies and Standards
  • Execute & suport relevant Group / Country data initiatives

Requirements:

  • Bachelor’s degree in a related field and 5-10 years of experience dealing directly with data management required
  • Demonstrated knowledge of Financial Services (Banking, Wealth Management and Capital Markets) business processes and resultant information needs: client, risk / regulatory, finance, etc.
  • Demonstrated knowledge of data structure, data systems/tools and related software and data management policies and practices in a complex organisational environment
  • Proven record of effective leadership, including the ability to balance team and individual responsibilities; building teams and consensus; getting things done through others not directly under his/her supervision; and working ethically
  • Project Management skills (project planning and tracking; issues identification and management; project status reporting)
  • Experience in facilitation between Business and Technical functions to achieve agreed outcomes
  • Experience in accommodating: Assumptions, Dependencies, Risks and Issues into planning activity
  • Business process analysis skills – ability to analyse and document the current processes and organisations that create and manage the client data
  • Data analysis skills – ability to analyse the different client identifiers and client hierarchies and understand the relationship between them and any controls currently in place (or if controls should be in place)
  • Previous experience with data management tools (examples include Trillium, Siperian, etc.)
  • Experience running data management programs and/or organisations at a large financial services institution.

We offer:

  • Stable job in professional team
  • Interesting path of career in an international organization
  • Consistent scope of responsibilities
  • Private health care, employees’ benefits
  • Possibility of remote working
  • Commutable office location – Kapelanka street,
  • Casual dress code,
  • Cultural exchange.

 

You'll achieve more when you join HSBC.

To apply for this position please send your curriculum vitae in English including reference number, using "Apply now" button below.

Applications sent to us will be taken into consideration only if they include the following statement:
 
I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, andrepealing Directive 95/46/EC (GDPR).”
 
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: [email protected]

HSBC Service Delivery (Polska) Sp. z o.o. is a part of HSBC Holdings plc, the parent company of the HSBC Group, headquartered in London. The Group serves customers worldwide from over 6,300 offices in over 75 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. HSBC is one of the world’s largest banking and financial services organisations. Currently, we are looking for a candidate for the position of:

CDO Office Support

The role is part of the Europe Chief Data Office. This position will work with the Regional Chief Data Officer / Country Data Representative in the countries to drive and implement the Europe data strategy. This will require working with regional/country business units, Operations, Transformation, IT and Risk teams, as well as operating at a senior level to influence outcomes.

The role holder will focus on the execution of business improvements in data management and data quality to support global information management reporting, compliance, and business strategy initiatives. This may include the sign-off of any design and build of the future capability, as well as acting as the ‘data expert’ for the the country. This position will also partner with the Group Data Services and participate to relevant Working Groups and Committees.

This will result in significant business benefits such as reduced costs, improved client experience, reduced operational risk, better MI for business decision making and increased revenue.

Key Accountabilities:

  • Execution of a Country Data Quality Framework
  • Drive the move towards the long-term goal of strategic and tactical information initiatives based on Regional & Country Data objectives
  • Perform high-level review of finished projects or work-in-progress to ensure correctness, accuracy, and conformance to regional CDO business requirements and lobal CDO objectives
  • Cross-business alignment of information to meet Country needs and management reporting
  • Implement the vision and objectives for the global and regional CDO teams
  • Ensure that local business owners are identified to be accountable for data quality, and that mechanisms exists to highlight potential data quality problem areas
  • Implement approved proposed tactical data management processes (e.g. local ‘Data Effectivness’) to ensure they align to the Group/Regional/Country Data Objectives and Standards
  • Prompt escalation of any identified data quality issues. Engage key stakeholders as required to resolve any data issues identified within agreed timeline
  • Implement Group / Group Data Policies and Standards
  • Execute & suport relevant Group / Country data initiatives

Requirements:

  • Bachelor’s degree in a related field and 5-10 years of experience dealing directly with data management required
  • Demonstrated knowledge of Financial Services (Banking, Wealth Management and Capital Markets) business processes and resultant information needs: client, risk / regulatory, finance, etc.
  • Demonstrated knowledge of data structure, data systems/tools and related software and data management policies and practices in a complex organisational environment
  • Proven record of effective leadership, including the ability to balance team and individual responsibilities; building teams and consensus; getting things done through others not directly under his/her supervision; and working ethically
  • Project Management skills (project planning and tracking; issues identification and management; project status reporting)
  • Experience in facilitation between Business and Technical functions to achieve agreed outcomes
  • Experience in accommodating: Assumptions, Dependencies, Risks and Issues into planning activity
  • Business process analysis skills – ability to analyse and document the current processes and organisations that create and manage the client data
  • Data analysis skills – ability to analyse the different client identifiers and client hierarchies and understand the relationship between them and any controls currently in place (or if controls should be in place)
  • Previous experience with data management tools (examples include Trillium, Siperian, etc.)
  • Experience running data management programs and/or organisations at a large financial services institution.

We offer:

  • Stable job in professional team
  • Interesting path of career in an international organization
  • Consistent scope of responsibilities
  • Private health care, employees’ benefits
  • Possibility of remote working
  • Commutable office location – Kapelanka street,
  • Casual dress code,
  • Cultural exchange.

You'll achieve more when you join HSBC.

To apply for this position please send your curriculum vitae in English including reference number, using "Apply now" button below.

Applications sent to us will be taken into consideration only if they include the following statement:
 
I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, andrepealing Directive 95/46/EC (GDPR).”
 
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: [email protected]

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