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Central Services Coordinator

  • Gdańsk, pomorskie pokaż mapę
  • Specjalista
  • 2018-10-02

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

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    WHY SWAROVSKI

    SWAROVSKI STANDS FOR SPARKLE.
    SWAROVSKI STANDS FOR SPIRIT.
    SWAROVSKI STANDS FOR SUCCESS.

     

    SWAROVSKI
    Swarovski adds sparkle to people’s everyday lives – both as the leading brand of cut crystal, and as the partner of visionaries. Become part of a tale of tradition and success that stretches back to 1895, and at the same time begin writing your own!

    Interested in joining our team? If so, take the opportunity to apply to one of the world's best-known brands as

    Central Services Coordinator
    Location: Gdańsk
    An attractive work place in the Global Business Services (GBS) hub of Swarovski, based in Gdansk, Poland. The Global Business Service (GBS) develops and delivers high quality multi-functional services, provides functional expertise and ensures a continuous improvement of its process portfolio, together with the regional spokes and local organizations across the globe.
     
    In close collaboration with our business unit SWAROVSKI PROFESSIONAL you work together with the Central Services Manager to assure an efficient and consistent service over all occurring administrative tasks in the Customer Care Center department.
     

    WHAT YOU CAN EXPECT

    Your main duties will be the following:

    • Deliver high quality support according to the needs of internal stakeholders (Account Managers, Key Account Managers, Marketing & Communication) and external customers
    • Administrate communication material and customer mailings
    • Archive contracts and documentation
    • Update IT systems and ensure high quality of data and content
    • Create credit notes and invoices in cooperation with regional teams
    • Create new B2B accounts, DIY and Crystallized web site
    • Offer and update reports for all relevant departments on a regular basis
    • Handle order processes and maintain accurate customer data

    WHAT WE EXPECT

    A motivated talent, who brings along the following background:

    • Expertise in IT systems MS Office & SAP
    • Working knowledge of Excel
    • Excellent communication skills combined with a calm and friendly attitude 
    • Collaborative attitude and strive for a high customer satisfaction
    • Excellent planning and organizational skills
    • Fluency in English (any further foreign language would be an asset)
    WHAT WE OFFER
     
    Working for us as a Central Services Coordinator is more than just a job - it's being part of a truly trendsetting modern premium brand, steeped in heritage, and renowned worldwide for quality and creativity. We offer a competitive salary, learning and developing programs and also provide a wide range of benefits (employee discount for our products, private medical care, Multisport cards, discount for lunches, attractive location with brand new offices and many more!).
     
    Candidates from outside Gdańsk/Tricity area may also benefit from our relocation support.
     
    Does this sound like you? If so, we look forward to receiving your online application.
    Swarovski Global Business Services sp. z o.o.
    ul. Cypriana Kamila Norwida 5
    80-280 Gdańsk, Poland

    „Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 roku o Ochronie Danych Osobowych; tekst jednolity: Dz. U. z 2002r. Nr 101, poz. 926 ze zm.)