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Change and Transformation Manager

Advisory Group TEST Human ResourcesO firmie

  • Kraków, małopolskie

  • Ogłoszenie wygasło 6 dni temu
  • Rekrutacja zdalna
  • Kierownik / Koordynator

Our Client is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations and more people. 


Pioneering technology takes more than just inventive engineers. At the company, we take a problem-solving approach to everything we do. And across our support teams, we’re proud to be different. And importantly, we support change to maintain our rapid growth.

Kraków, małopolskie
Change and Transformation ManagerNumer ref.: 7509


  • Change and transformation experience coming from a global business within a GBS environment
  • Track record of delivery of change programmes related to processes, technology and ways of working that delivered value to the business and increased efficiency and effectiveness of GBS organisation
  • Experienced in delivering change impact assessments, gathering business, process and technical requirements and running workshops
  • Designed and delivered training materials and sessions
  • Ability to identify and solve problems - using data and identifying the root cause of issue
  • Advanced communication skills, with a strong ability to influence others and track record of delivering change
  • Understanding how people go through a change and the change process
  • Knowledge of change management principles and methodologies
  • Knowledge of SAP, Ariba, VMI, other finance and procurement technologies are advantageous
  • Excellent communication skills, including the ability to present information effectively to a wide audience and the ability to coach, engage, encourage, and bring along stakeholders at all levels of the organisation

About The Role:

The Change and Transformation Manager will be responsible for:

Change Management:

  • End-to-end management of change programmes,
  • Identify and deliver improvement opportunities, through employing process improvement methodologies, in line with the Change Management principles and approach
  • Define requirements to drive process change using interviews, data analysis, requirements workshops and other appropriate tools
  • Put in place measure and monitor benefits realised through improvements

Process and systems training:

  • Manage training requirements and design, build, and delivery of training programmes across GBS organisation, working together with Global Process Owners, Global Product Owner and process SMEs
  • Partner with process SMEs across GBS  to build new training content and/or update existing materials
  • Design, plan, and implement procedures and metrics to monitor training performance and effectiveness
  • Deliver continuous improvement of training curriculum and materials in line with leading practices and feedback received

Learning and Development:

  • Build the right change and transformation capabilities by supporting learning and personal development of GBS employees,           
  • Deliver Training and Learning programmes led from GBS to the business
  • Maintain learning curriculum for GBS

Deliver transformation and embed change:

  • Deliver global complex change programmes
  • Manage and deliver Transition plan of any change and training scope coming to the GBS
  • Work with stakeholders and colleagues, cross functionally, to build continuous improvement environment and mindset across the organisation
  • Mobilize and engage the Change Network


  • Ensure change and transformation programmes are supported by appropriate communications plan
  • Ensures communications content is developed and coordinated to support all change implementation and engagement activities
  • Bringing transparency around GBS transformation initiatives and work with the transformation teams to communicate about progress, risks and issues
  • Support GBS leadership team with internal GBS communications

We offer:

  • Possibility to take part in creating new GBS centre and to shape its future
  • High autonomy, decisiveness  and independence in acting
  • Opportunity to work in a fast growing company, pioneer in its field
  • Work in the centre of Cracow
  • Extensive training program – internal and external
  • Private healthcare
  • Cafeteria package

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