sharing the costs of sports activities
CIB WKO EMEA Reviewer Quality Control Manager – Vice President
J.P. Morgan Poland Services sp. z o.o.
- aleja Jana Pawła II 19, Wola, WarszawaWarszawa, Masovian
- offer expired a month ago
- contract of employment
- manager / supervisor
- remote recruitment
Face off to Regional and Global WKOR/Production Leads, Policy and GFCC on escalations, actions plans and risk identified items
Keep informed of all changes to processes, procedures and regulatory change – drive Teams awareness and adherence to changes
Identify, lead and execute process improvements and provide Subject Matter Expert support on key process and technology initiatives aligned with WKOR Core Objectives
Act as the Site Lead for Warsaw Reviewer Team, recruitment and specific tasks with active engagement in Warsaw site initiatives
Key active engagement in the WKOR Target Operating Model Program with proactive oversight on KYC Records Allocation,
Teams Capacity Management, Book of Work oversight and QC Consistency
Develop, manage and maintain strong Stakeholder relationships/partnership for all deliverables and escalations
Team management and knowledge development, motivation and leadership – perform One to Ones, Skip Levels, coaching for success and building a resilient team
Monitor Teams performance and productivity Scorecards and Metrics, KPIs and KRIs – ensure SLAs and Cycle times are adhered to with minimal escalations from Stakeholders and the Business
Active engagement in governance and monitoring of Teams Quality Assurance results and error trends to prevent recurring themes and issues
Provide Subject Matter Expertise on potential key risks identified on all levels of KYC Due Diligence
Knowledge of financial industry with experience in a high visibility Operations and Controls environment
Proven leadership and strong managerial skills with high motivation to drive the success of a Team
Strong verbal and written communication skills with ability to influence at all levels
Strong time management, organisational, risk management, team building and planning skills
Strong creative solution and problem solving skills with key focus on accountability and ownership
Ability to mobilise resources, navigate internal networks and negotiate at a senior level
Experience in managing change, building and maintain strong relations and partnership with Stakeholders at all levels
Excellent analytical and research skills, detail oriented. Ability to deep-dive and investigate issues to reach a successful resolution to applicable parties
Previous work experience in any of the following areas or similar – KYC/AML/Compliance/Audit/Risk and Controls
Knowledge of Corporate Investment Bank
Knowledge of multiple client types and structures
Knowledge of multiple financial products such as Trade, Escrow, Treasury Services, Custody, Securities & Collateral Management, etc.
Bachelor’s Degree or equivalent
private medical care
remote work opportunities
retirement pension plan
coffee / tea
extra social benefits
employee referral program
Short Description for Candidates
The VP Manager being sought will be responsible for strong management and leadership of a team of Reviewers in EMEA who perform end to end quality reviews of KYC profiles to ensure compliance with corporate and local regulatory standards for new clients, incremental new business, periodic reviews and remediation of existing relationships. The successful candidate will be familiar with working in fast paced, dynamic and flexible operational and analytical environment with an ability to evaluate and proactively lead Process Improvements and Programs.
Description for Candidates
CIB WKO EMEA Reviewer Quality Control Manager – Vice President
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities
services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100
countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent
corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to
serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our
success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not
discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation,
gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under
applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious
practices and beliefs, as well as any mental health or physical disability needs.
The Corporate Investment Bank, Know Your Customer (KYC) team plays a critical role in ensuring that as an organisation, we are
compliant with multiple Regulations, in order to protect the Bank’s reputation and financial assets. JP Morgan has developed their
Global Operating Model to provide a business wide process for the delivery of KYC across all Lines of Business in every Region.
As part of Digital and Platform Services, the Wholesale KYC Operations Reviewer team (WKOR) operates in close partnership with
WKOR Production Team in liaison with Sales, Reference Data, Credit, Legal and Compliance teams to provide efficient and timely
On-boarding, Renewal and Remediation of client KYC relationships in JP Morgan.
The VP Manager being sought will be responsible for strong management and leadership of a team of Reviewers in EMEA who
perform end to end quality reviews of KYC profiles to ensure compliance with corporate and local regulatory standards for new
clients, incremental new business, periodic reviews and remediation of existing relationships. The successful candidate will be
familiar with working in fast paced, dynamic and flexible operational and analytical environment with an ability to evaluate and
proactively lead Process Improvements and Programs.
Ideally, the candidate will have knowledge of multiple Client Types, including but not limited to Correspondent Banks, Nonbank
financial institutions, Non-operating asset holding companies, etc.
The individual must promote excellence; diversity, quality, respect, inclusivity and drive their own self development.
The VP Manager will report directly to the EMEA Reviewer Lead and will be pro-active, with a strong desire to succeed. Effective
communication skills are a k