Oferta pracy

Claim Operations Specialist with English

MMC Group Services Sp. z o.o.O firmie

MMC Group Services Sp. z o.o.

Prosta 68


Claim Operations Specialist with English

What can you expect?

EBSC has taken over operations from Marsh Europe in order to let our colleagues focus directly on clients. In our daily work, we strive for efficiency, high quality and outstanding results delivering them in a timely manner. Our scope of service includes policy management, claims, procurement, data management, billing, sales support activities and other. We are in the heart of Marsh value proposition for multinational clients, therefore our daily work allows us to stay connected to business and colleagues across Europe.

A person in this role will be supporting insurance brokers from EMEA region, mainly from Norway. 

What is in it for you?

  • Development opportunities
  • Flexible working hours, working from home due to Covid situation (exceptional, rare visits at the office might be involved)
  • Casual dress code and integration events (for the time being executed fully online)
  • Attractive benefits package (including private health care, sports card, life insurance, lunch card)
  • Variety of tasks and a great multicultural atmosphere

We will count on you to:

  • Support claims processing end-to end for EMEA region, with focus on Norway
  • Organize, plan and monitor efficient communications with internal and external stakeholders
  • Analyze documentation received from clients, selecting key data and opening claims in accordance with internal procedures and adhering to rules agreed with the client
  • Support insurance brokers by record keeping and data entry into CRM system 
  • Identify opportunities for improvement within operational processes
  • Maintain a solid understanding of the core aspects of relevant insurance and related legislation

What you need to have:

  • Excellent command of spoken and written English (C1)
  • Strong analytical skills
  • Excellent attention to detail
  • Minimum 2 years of professional experience 

What makes you stand out:

  • Ability to build relationship with colleagues
  • Open minded with fast learning capabilities
  • Strong oral and written communication skills

We offer:

  • Work in a people-oriented team with dynamic colleagues and leaders
  • Development within a growing company
  • Flexible working hours, home office
  • Business casual dress code
  • Attractive benefits package (including private health care, sports card, life insurance, lunch card)
  • Office building in Warsaw city center

Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh & McLennan Companies (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: MarshGuy CarpenterMercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobalLinkedInFacebook; and YouTubeor subscribe to BRINK.


We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients regardless of their gender expression or identity, marital or civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation or beliefs. We are proud of our inclusive culture where everyone feels empowered to bring their whole selves to work and thrive. Learn more about our foundational values, mission and vision for the future by reviewing our Greater Good Policy.


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