Oferta pracy

Claims Specialist, Insurance Team

DSV ISSAbout the company

  • Taśmowa 10, Warszawa
    Warszawa, Masovian
  • Offer expired 2 months ago
  • Remote recruitment
  • contract of employment
  • full-time
  • specialist (Mid / Regular)


Taśmowa 10


Your responsibilities

  • Specialized handling of Freight Forwarders Liability and Cargo Insurance claims on a global scale in DSV, including: coordination of the reserves, updating comments in system on time and according to overall rules, correct usage of legislation, completing analysing and classifying claim’s documentation.

  • Handling all kinds of transport claims on a global scale in DSV Group.

  • Maintaining relationships with customers in Europe and all over the world.

  • Participating in internal projects, leading the internal trainings.

  • Reporting results to the Team Leader.

  • Cooperation with DSV branches in Europe and all over the world as a part of Shared Service Centre.

  • Co-creation and optimization of claims handling processes.

  • Responsibility for handling customers claims and cooperating with subcontractors.

Our requirements

  • At least 1-2 years of experience on similar position.

  • Experience in insurances, claims handling and working in different language.

  • Preferable higher education in: law, languages, economy or logistics.

  • Very good knowledge of English (DSV corporate language).

  • Knowledge of German language (will be an advantage).

  • Knowledge of Scandinavian language (will be an advantage).

  • MS Office knowledge.

  • Negotiation skills, ability to work under time pressure and communication, interpersonal skills, proactive mindset, ability to take ownership and drive processes and ability to prioritize.

What we offer

  • Employment contract

  • Buddy

  • Comprehensive onboarding program

  • Internal training catalogue and e-learning platform

  • Culture of feedback

  • Internal transition program

  • Scandinavian work culture

  • Work-life Harmony

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • life insurance

  • corporate gym

  • corporate sports team

  • christmas gifts

  • charity initiatives

  • modern & ergonomic eco-office

  • bike parking

  • electric vehicle charging stations

Recruitment stages

CV Analysis


Telephone contact


1st Recruitment meeting


Tests (optional)


2nd Recruitment meeting (optional)




DSV Group is one of the world’s leading transport, freight forwarding and logistics companies. Our headquarters are located in Denmark and our offices – in more than 90 other countries.

DSV consists of following divisions: DSV ISS | DSV Road | DSV Air&Sea | DSV Solutions | DSV Services.

DSV International Shared Services (DSV ISS) in Warsaw is in a phase of dynamic development. We employ more than 1200 fantastic people and this number is constantly increasing.

We provide global services within areas like: Finance & Accounting, Claims, Customs, IT, Process Automation, Customer Reporting & Data Quality, HR & Administration, Back Office.

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