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Client Account Manager for Fund Dealing Services

  • Warszawa, mazowieckie
  • Specjalista
  • 2018-06-06

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Client Account Manager for Fund Dealing Services
    The Warsaw office was established in 2008 and comprises two business lines: an International Operations Centre providing asset and fund services for locations across Europe and local custody & clearing business offering broker-dealers, global custodians and investment banks a full local clearing, settlement and custody solution in Poland. 
    For new activity within BNP Paribas Securities Services in Poland we are looking for candidates who are willing to be a vital part of the expansion in BNP Paribas’ operational scope in Poland.
    The candidate will be mainly responsible for building and maintaining good relationships between corporate clients and operation site of Fund Dealing Services
    • To be the central point of contact for all queries of Securities Services clients under responsibility for FDS issues (calls, e-mails, internal departments or management requests)
    • To ensure that client queries are properly followed up and resolved, by taking clearly the ownership of client quality throughout FDS and Securities Services
    • To guarantee client specific knowledge through producing and updating client factsheets and reports
    • To provide client service and support for day to day business and ongoing operational issues
    • To help clients to implement new business and additional business
    • To ensure comprehensive information flow to management and client development
    • To take care for quality relationship with our clients and take the ownership of the client satisfaction
    • To cooperate closely with Operational teams across FDS business line
    • Fluent English
    • German or French would be a strong advantage
    • University degree (economy, banking, finance studies)
    • Proven experience in client communication
    • Experience in Securities Services or Investment Fund industry will be an asset
    • Excellent communication and interpersonal skills
    • Client focus
    • Ability to co-operate in teams (internal and external)
    • Attention to detail and accuracy
    • Self-motivation, willingness to learn
    We offer:
    • Stable employment on the basis of full-time job contract
    • Complex training preparing to achieve independence on the position
    • Supportive and friendly work atmosphere with many opportunities to integrate with work colleagues (football league, volleyball and basketball classes, integration weekends, etc.
    • Wide range of trainings and development opportunities
    • Attractive benefits package (medical care, multisport card, lunch card, co-funding of language courses and many more)
    • Prestigious work location near Rondo Daszyńskiego
    Candidates meeting the above mentioned requirements and interested in cooperation are asked to e-mail their applications in English (CV) to:
    Thank you in advance for sending your application. We kindly inform you we will contact only chosen candidates.

    Candidates meeting the above mentioned requirements and interested in cooperation are asked to e-mail their applications in English (CV)

    BNP Paribas promotes equality of opportunity and is committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Please attach the below clause to your application:

    I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process in BNP Paribas Securities Services under the Personal Data Protection Act as of 29 August 1997, consolidated text: Journal of Laws 2016, item 922 as amended.