Oferta pracy

Client Account Manager with French

BNP Paribas Securities Services

  • Wronia 31, Wola, Warszawa
    Warszawa, Masovian
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), senior specialist (Senior)
  • full office work, hybrid work
  • remote recruitment
  • запрошуємо працівників з України
  • Робота для іноземців
    без польської
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Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

BNP Paribas Securities Services

Wronia 31

Wola

Warszawa

Your responsibilities

  • Work jointly with the Business Implementation and Coverage teams in the context of a new client relationship

  • Define the information circuits with the various players (Management Company, Custodian, Custodian Function, Middle Office, Valuator, etc.) and ensure that all processing procedures are operational

  • Describe any specific procedures, including any reporting requirements requested by the client,

  • Participate in the drafting of the Service Level Agreements and ensure their signature before the start up

  • Monitor customer relations on a daily basis and guarantee the quality,

  • Ensure that agreements are respected

  • Process all types of requests from our clients

  • Ensure coordination between the different internal teams in order to provide a single and coherent response to the client

  • Produce and put in place client files to detail the operational details and contacts of each client

  • Monitor operational incidents that have an impact on the team

  • Contribute to Service Reviews organized with the client

Our requirements

  • Very good English, fluent French

  • University degree (economy, banking, finance studies)

  • Proven experience in client communication

  • Experience in Securities Services or Investment Fund industry

  • Excellent communication and interpersonal skills

  • Client focus

  • Ability to co-operate in teams (internal and external)

  • Attention to detail and accuracy

  • Self-motivation, willingness to learn

What we offer

  • Stable employment, with full-time job contract

  • Six Career Paths to choose from

  • Complex on boarding and induction programme

  • Trainings, co-financed language courses, professional certifications and post-graduate studies

  • Possibility to work from home part-time

  • Private medical package

  • Life insurance

  • Employee Pension Plan

  • Sports Card

  • Lunch Card

  • Cafeteria Platform

  • Modern, eco-friendly office located near Metro Daszyńskiego station

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • fruits

Recruitment stages
1

Application

2

Initial phone conversation with Recruiter

3

Meeting with Business Managers (online)

4

Meeting with HR Representative (online)

5

Recruitment result :)

BNP Paribas Securities Services

BNP Paribas Securities Services is a wholly owned subsidiary of BNP Paribas specialising in the administration and protection of financial securities for institutional investors, financial intermediaries and major companies worldwide. We have local expertise in 36 markets and a global reach covering more than 90 markets.As leading global custodians, we serve a range of clients such as fund managers (including alternative funds), insurance companies, sovereign-wealth funds, pension funds, brokers and investment banks, commercial banks, major companies and issuers.

The Warsaw office was established in 2008 and comprises two business lines:International Operations Centre (IOC) providing asset and fund services for a number of locations across Europe.

Custody & clearing services offering broker-dealers, global custodians and investment banks a full clearing, settlement and custody solution in Poland and other markets.

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