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Oferta pracy
Client Data Associate
J.P. Morgan Poland Services sp. z o.o.About the company
- Warszawa, Masovian
- offer expired 2 years ago
- contract of employment
- full-time
- specialist (Mid / Regular)
- remote recruitment
Your responsibilities
- Be proactive in identifying process and knowledge gaps, and effectively manage escalations
- Prioritize and manage project requests in conjunction with BAU requests
- Conduct and record weekly team meetings and raise all best practices
- Identify opportunities for increasing operational efficiencies
- Display an appreciation of control, quality and risk related issues. Ensure existent controls are followed by team
- Interact and communicate with the Operations team on improving the process and its standards as well as manage their expectations
- Interact with the team on daily basis, conduct bi-weekly one-on-one meetings with each member
- Provide Monthly Performance Metrics
- Assist in projects on data interfaces between systems such as defining project scope, data requirements and sources/resources
- Ensure updating of SOPs/Job Aids
- Participate in special projects revolving around data clean-ups, process improvement analysis and reporting to plan & estimate efforts during analysis & requirements gathering phase
- Convert business problem statements into cost effective, scalable, reliable & user-friendly solutions
- Highlighting discrepancies in processing data to ensure consistency between global locations
- Performing Quality Assurance checks for processes in scope
- Resolving QA related queries
- Identifying process and knowledge gaps in areas under review
- Ensuring reviewed cases follow required documentation guidelines
- Independence in problem solving and issue ownership
- Root cause analysis for identified quality gaps
- Establishing and maintaining a good working relation with internal partners
- Track projects and process in related metrics
- Ad-hoc project work on data-related initiatives
- Propose and work on process improvements
Our requirements
- University Graduate
- 5 years’ experience in financial services, AML, Securities Operations or related banking activities
- Fluency in both written and spoken English
- Strong analytical/problem solving skills and attention to detail
- Self-motivated and proactive with the proven ability to work accurately and under pressure to meet deadlines
- Demonstrate ability to effectively communicate within a team environment and interact across departments
- Ability to work independently and multi-task in a fast paced environment
- Ability to manage global partners and requestors
- Ability to handle matrix reporting for self and teams
- Controls and innovation mind-set
- Focus on Client, Quality and Control environment
Benefits
- private medical care
- life insurance
- remote work opportunities
- fruits
- retirement pension plan
- coffee / tea
- extra social benefits
- employee referral program
- charity initiatives
- extra leave
The team supports compliance and manages various categories of reference data to ensure that our customers, employees and lines of business are in adherence with firm standards and required regulations.
Our mission is to improve the quality of data used across the organization and provide compliance operational support across the firm’s global businesses.
We are driving a culture of quality and continuous improvement toward the best outcome for client experience, our colleagues and JPMorgan Chase. We do the right thing, even when it’s not the easy thing.
If you're interested in working in an environment where leadership, excellence, integrity, and diversity are among our core principles, then explore the opportunities at J.P. Morgan Chase.
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
J.P. Morgan Poland Services sp. z o.o.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
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Client Data Associate, aleja Jana Pawła II 19, Wola, Warszawa