Oferta pracy

Client Facing Expert

Euroclear Bank Oddział w Polsce

Euroclear Bank Oddział w Polsce

Puszkarska 7l

Podgórze Duchackie

Kraków

Your responsibilities

  • Supporting our international clients.

  • Establishing and maintaining effective relationships with clients as well as gaining their trust and respect.

  • Works and constantly coordinates with different stakeholders internally, specifically account managers and operations, in solving service issues and escalations.

  • Interfacing with Euroclear's Operations teams (Asset Servicing, Transactions Processing, Tax or Collateral) to solve problems and keep clients in the loop.

  • Anticipating client’s needs and finding solutions within the indicated policies and procedures.

  • Taking care of appropriate follow-up (timely, accurately) of all client matters.

  • Ensuring proactive communication to all parties involved.

Our requirements

  • 2 years of experience in a sales, business development or customer service role.

  • Understanding of financial markets and knowledge of securities.

  • Genuine team player.

  • Strong proven relationship management and communication skills.

  • Excellent command of spoken and written English.

  • Strong client focus and can-do attitude.

What we offer

  • An excellent opportunity to practice and develop your talents in a highly professional international environment.

  • Working closely with inspiring, supportive and engaged colleagues from 80+ different countries, interacting with many stakeholders at all levels across the organization.

  • A learning and development focused environment with an emphasis on knowledge sharing, training, and reskilling.

  • We’re agile, we’re growing and so will you!

  • Benefits

  • flexible working time

Euroclear recruits people from all walks of life. Our 4,000 employees represent 89 nationalities, of which over 50% are women. We are deeply convinced that diversity of talents, backgrounds and opinions is a key to success, by fostering engagement, energy and innovation. We are committed to promoting diversity within the organisation, as well as an inclusive environment where everyone can be themselves, feels valued and respected, regardless of their background.

Euroclear is proud to be an equal opportunity employer. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are committed to creating a diverse environment and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

Euroclear Bank Oddział w Polsce

Once shares and bonds are traded, the securities and cash need to be exchanged. That’s where Euroclear Bank comes in to ‘settle’ the trades. Every day, Euroclear processes around 200.000 transactions. At the very heart of our organisation, the Operations Division is responsible for delivering premier settlement and related services to our clients. Starting your career in our Operations Department will give you a unique grounding in how the global financial system works.

Are you ready to experience the world of finance? Then, this is a great time to join our company! Discover what we do and how you can fit in.

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