sharing the costs of sports activities
Client Onboarding Team Leader
- aleja Marszałka Józefa Piłsudskiego 36, OlsztynOlsztyn, Warmian-Mazurian
- valid for 15 daysuntil: 12 Jun 2022
- contract of employment
- manager / supervisor, team manager
- hybrid work
- запрошуємо працівників з України
- Робота для іноземцівбез польської
Compile reports of results which are presented to the wider management team,
Maintain a detailed and holistic understanding of the client onboarding processes while adhering to agreed service levels and leading regular service reviews to ensure service levels have been met.
Serve as an advisor to cross-functional teams in identifying potential solutions/opportunities to reduce manual touch points and streamline processes.
Build and own relationships with US located Prime focused business
Identify and execute operational, client experience and regulatory projects associated to the Onboarding process.
Utilize well-developed working knowledge of the business & the upstream and downstream influences/
Managing team in Poland (EMEA), Buffalo (NAM) and Manilla (APAC)
2-5 years of professional experience in managing people
Excellent communication skills including strong verbal and writing in business English
Demonstrated ability to work independently
Proficient in Microsoft Office Applications
Excellent interpersonal and team-building skills
Well organized, efficient and able to multitask with accuracy and attention to detail
Bachelor’s/University degree or equivalent experience
What we offer
Opportunity for professional development in the international and multicultural organization
Developing opportunities and challenging assignments
Attractive and stable employment conditions
Social benefits (medical care, Benefit System, life insurance, pension scheme)
Possibility to work from home
Possibility to practice and master your English skills through everyday work
Flexible working hours
private medical care
retirement pension plan
extra social benefits
sharing the costs of tickets to the movies, theater
employee referral program
The World's Most Global Bank
Citi is the leading global bank with a history spanning more than 200 years and which serves more than 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of world-class financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services and wealth management.
Citi Solutions Centre Poland
Citi Solutions Centre Poland, acting under Citibank Europe plc has locations in both Warsaw (HQ) and Olsztyn. We opened in 2005 with just 57 employees; today we are a diverse team of over 5000 serving 96 countries from all continents. We work across the full spectrum of Citi business areas, including Anti-Money Laundering, Markets & Securities Services, Private Bank Operations, Technology, Treasury and Trade Solutions, Internal Audit, and more.
We have ensured the Olsztyn office to be a convenient, efficient and comfortable workspace for our staff. Spacious kitchens, relaxing chill out zones and quiet rooms, showers and space to park your bike, as well as splendid views are all available to the staff of the office. To them, working here provides access to the best in class office space found in the heart of the city.