Oferta pracy

Client Operations Specialist

DGS Business Services Sp. z o.o. (Grupa Demant)

DGS Business Services Sp. z o.o. (Grupa Demant)

Oxygen

Szczecin

Join us!

 

Working with us will receive:

  • an important role in Global IT organization;
  • full-time work agreement in the international developing organization;
  • possibility to learn (courses offered) and improve English in our international environment;
  • great opportunities for usage of newest technology;
  • business trips;
  • Scandinavian culture – we are informal (we don’t use titles: Sir, Mr, Mrs, Miss…) and care about equality, independence, open dialog and work-life balance;
  • social benefits (private medical health care, insurance, sport card, discounts for cinema tickets etc.).
Client Operations Specialist

What tasks are waiting for you?

  • Deliver 2nd level support to WDH companies worldwide, including troubleshooting, analysis and improvement of Server Infrastructure;
  • interact with business and 1st line support to understand needs perform analysis, design and deployment of IT infrastructure;
  • identifies alternatives and present recommendations that meet user needs and comply with established standards;
  • ensure all requests are prioritized and managed pro-actively according to impact, escalating problems as required;
  • follow up on incidents and issues in cooperation with colleagues from different worldwide locations;
  • contribute to continuous improvement of daily work.

 

 

It would be great if:

  • you have 2-3 years of experience on a similar position;
  • you communicate effortlessly in English;
  • you have a good knowledge of Microsoft SCCM and WSUS (Application, package and patch deployment);
  • you are experienced in maintaining and troubleshooting of SCCM environment
  • you are familiar with OS deployment via SCCM;
  • you are familiar with ITIL processes & procedures.
  • you know how to script with VBS an PowerShell (good to have, but not prerequisite);
  • you have some experience in software packaging (good to have, but not prerequisite);
  • you have knowledge of Active Directory, group policies (good to have, but not prerequisite).

Uprzejmie informujemy, że nadesłanych dokumentów nie zwracamy. Jednocześnie zastrzegamy sobie możliwość do kontaktu tylko z wybranymi kandydatami.

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