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Client Service Representative Specialist

Franklin Templeton Investments Poland Sp. z o.o.About the company

  • Poznań, Greater Poland
  • offer expired 3 years ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • remote recruitment

Franklin Templeton Investments Poland Sp. z o.o.

Przemysłowa 3

Wilda

Poznań

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Your responsibilities

  • Ensuring the highest level of service through e-mail and phone to our clients.
  • Supporting distribution of Franklin Templeton funds by participating in projects.
  • Providing direct support to the clients and business partners with regards to their operational queries and business initiatives.
  • Supporting implementation of various improvement initiatives.

Our requirements

  • Is fluent in English language.
  • Educational background or equivalent qualifications.
  • Has strong interpersonal skills, as well as diplomacy and tact.
  • Has relevant client service skills.
  • Has strong analytical, organizational, and time management skills.

Benefits

  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • corporate gym
  • saving & investment scheme
  • corporate library
  • no dress code
  • video games at work
  • coffee / tea
  • parking space for employees
  • leisure zone
  • kindergarten / nursery
  • employee referral program
  • opportunity to obtain permits and licenses
  • charity initiatives
  • onsite canteen, discounted prices
  • multisport program or multisport cafeteria
  • interest groups and events
  • rich learning resources and workshops

What is Client Dealer Services team responsible for?

Client Dealer Services team is responsible for daily interactions with our external clients and business partners concerning their operational and procedural queries. The team is supporting funds distribution in CEEMEA markets also with regards to projects and provides an overview of local procedures and processes. Aside contact with the clients and external business partners you will also interact with various internal teams including Sales, Legal and Compliance.

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Client Service Representative Specialist, Przemysłowa 3, Wilda, Poznań