sharing the costs of sports activities
Client Service Representative with English/German/Spanish
Franklin Templeton Investments Poland Sp. z o.o.
- Przemysłowa 3, Wilda, PoznańPoznań, Greater Poland
- offer expired 18 days ago
- contract of employment
- assistant, junior specialist (Junior)
- home office work, hybrid work
- remote recruitment
Ensuring the highest level of service through e-mail and phone to our clients.
Providing direct support to the clients and business partners with regards to their operational queries and business initiatives.
Taking part in projects related to client service.
Recommending and adhering to continuous improvement concepts.
Is fluent in one of the below languages: English, German (good knowledge of English required), Spanish (good knowledge of English required)
Good knowledge of Czech and/or Polish would be an advantage.
Experience in financial services or client service would be an advantage.
Has strong interpersonal skills, as well as diplomacy and tact.
Has relevant client service skills.
Has strong analytical, organizational, and time management skills
What we offer
Possibility to develop your career in a global environment
Attractive location in the center of Poznań (New Market)
Private Healthcare and Life Insurance
MultiSport Program or MultiSport Cafeteria
Learning resources (LinkedIn Learning, online and in-person trainings)
Recommendation program (Employee Referral Network)
Friendly and supportive working environment
Participation in international projects
Possibility to lead or support charity events
Onsite kindergarten and creche
Onsite canteen, discounted prices
private medical care
saving & investment scheme
no dress code
video games at work
coffee / tea
parking space for employees
kindergarten / nursery
employee referral program
opportunity to obtain permits and licenses
onsite canteen, discounted prices
multisport program or multisport cafeteria
interest groups and events
rich learning resources and workshops
The TA Client Service Representative is responsible for daily interactions with our external clients and business partners concerning their operational and procedural queries. Aside contact with the clients and external business partners you will also interact with various internal teams including AML, Compliance, Legal and other teams.
Currently we are looking for new Team members (permanent and temporary contracts) to join our CDS Teams servicing different EMEA markets.