sharing the costs of sports activities
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Oferta pracy
(CMB) Strategic Business Change Manager
HSBC Service Delivery (Polska) Sp. z o.o.About the company
- Kraków, Lesser Poland
- offer expired 2 years ago
- contract of employment
- full-time
- manager / supervisor
- remote recruitment
Your responsibilities
- The purpose of this role is to help in shaping and executing against HSBC Global Commercial Banking (CMB) strategic change agenda.
- Strategic Business Change Consultant supports the Strategic Business Change Managers in collaborating with the Business on the need & nature of change to leverage the opportunities and manage the challenges in the industry.
- Strategic Business Change Consultant acts as Commercial Banking change agent, supporting the implementation of the strategy and is committed to making change a source of sustainable competitive advantage for HSBC. The role holder will need to support the shaping, execution & embedding of change across the business –thus delivering a unified change experience and support benefits realisation agenda.
- Responsible and accountable for the delivery of business change Projects and Programmes in accordance with industry best practices and change methodologies.
- Ensure adoption of relevant frameworks and methodologies, driving a common high performance approach and that an Agile approach to change is fully embedded within key change initiatives.
- Collaborate with stakeholders and business partners, building strong relationships to ensure consensus and positive change outcomes.
- Obtain buy-in from management and relevant stakeholders for programme plans, commitments, changes including requirements, quality assurance plans, budget, schedule, scope, risk mitigation and contingency plans.
- Cooperate with and provide direction to multidisciplinary teams to collectively shape & deliver the change. Help to effectively promote positive work culture within change team based on respect for people, integrity of actions, creativity and collaboration.
- Build Cross-Bank collaboration between change teams, the CMB, Operations, Functions and IT, sharing good change ideas and ensuring change work is recognised across CMB.
- Demonstrate financial acumen to support the development of a global business case, including investments, detailed benefits and link to overall finances of the business.
Our requirements
- Knowledge of the project lifecycle, with proven track of record of delivering End to End Change.
- Understanding of how change drives benefits for the company, its customers and other stakeholders.
- Understanding of Commercial bank’s business model – i.e. the customer proposition, the channels and operations, and the key financial performance drivers.
- Proven ability to recognize structural issues within the organization, functional interdependencies and cross-silo redundancies.
- Experience in positive, challenging interactions with Senior Management.
- Very good organizational and planning skills.
- Proven ability in working across multi-disciplinary and multi-cultural diverse work environments.
- Ability to gather and understand change requirements and translate them into business terms.
- Analytical background and proven ability in analytical rigor.
- Strong financial and commercial acumen and the ability to understand and contribute to business cases.
- PMP/MSP or Business Analysis training / certification.
- Lean Six Sigma Black Belt/Green Belt – Optional.
What we offer
- Stable job in professional team.
- Interesting path of career in an international organization.
- Consistent scope of responsibilities.
- Private health care, employees’ benefits.
Benefits
- private medical care
- sharing the costs of foreign language classes
- sharing the costs of professional training & courses
- life insurance
- remote work opportunities
- flexible working time
- integration events
- corporate sports team
- doctor’s duty hours in the office
- retirement pension plan
- corporate library
- no dress code
- video games at work
- coffee / tea
- parking space for employees
- leisure zone
- extra social benefits
- employee referral program
- opportunity to obtain permits and licenses
- charity initiatives
- family picnics
- extra leave
Recruitment stages
1
Phone interview
2
Online assessment
3
Zoom interview
4
Welcome to HSBC!
HSBC Service Delivery (Polska) Sp. z o.o.
HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.
HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.
Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
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(CMB) Strategic Business Change Manager, Kapelanka 42a, Dębniki, Kraków