CO Senior Analyst – EDI

Your responsibilities

• Responsible for monitoring work queues and errors in SAP, register cases in relevant systems and work with them until resolution

• Perform analysis of different EDI messages and standards and associated SAP integration points and solve issues

• Develop expertise on processes (may include performing of mapping changes and implement new customer connection with 3M SAP via EDI and tasks related to this)

• Responsible for completing assigned tasks within SLA targets

• Responsible for monitoring work queues for new requests

• Coordination of respective queue or issue resolution, cycle time, leveraging work load within a team to meet or exceed Service Level Agreements Train/consult internal customer in order to obtain proper inputs

• Provide reports to assigned business team to enable end-to-end process visibility

• May include coordination of various activities relevant for particular processes, including responding to general business and process related questions or issues

• Responsible for escalation of issues if needed

• May include training and deployment support pre and/or post go-live, including all necessary testing activities depending on process supported

• Could take on or assist with some specialist activities

• Responsible for taking on more complex transactions, processes, and/or providing training and support

• May be required to travel internationally if needed Identify opportunities to improve data quality & reduce cycle time, to improve process, and/or systems Lean Six Sigma project coordination

• Could take on some Team Leader responsibilities during Team Leader absence

• Act according to 3M regulation and policies

• Other tasks assigned by Team Leader

Our requirements

What we offer

Interested in our offer?

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