CO Senior Analyst – Marketing Automation Campaign

Your responsibilities

• Develop expertise on processes and on data governance

• May be required to travel internationally if required

• Responsible for monitoring work queues for new Marketing Automation Campaigns requests

• Responsible for completing assigned Marketing Automation Campaigns within SLA targets

• Coordination of respective queue or issue resolution, cycle time, leveraging work load within a team to meet or exceed Service Level Agreements

• Train/consult internal customer in order to obtain proper inputs and deliver outputs accordingly

• Maintain business group workflow, includes follow-up with the business on missing fields, incorrect data and delays

• Provide reports to assigned business team to enable end-to-end process visibility

• Identify opportunities to improve data quality & reduce cycle time

• May include coordination of various activities relevant for particular processes, including responding to general business and process related questions or issues

• Responsible for escalation of issues if needed

• Could take on or assist with more specialist activities

• Continuous improvement of processes and Lean Six Sigma project coordination.

• Positively contributes to and supports team efforts and objectives

• Act according to 3M regulation and policies

• Could take on some Team Leader responsibilities during Team Leader absence

• Other tasks assigned by Team Leader or Team Administrator

Our requirements