Oferta pracy

CO Senior Analyst – Marketing Automation Campaign

3M Service Center EMEA Sp. z o.o.

  • Wrocław

    Wrocław, Lower Silesia
  • offer expired 8 days ago
  • contract of employment
  • full-time
  • senior specialist (Senior)
  • Immediate employment
  • remote recruitment

Your responsibilities

  • Develop expertise on processes and on data governance

  • May be required to travel internationally if required

  • Responsible for monitoring work queues for new Marketing Automation Campaigns requests

  • Responsible for completing assigned Marketing Automation Campaigns within SLA targets

  • Coordination of respective queue or issue resolution, cycle time, leveraging work load within a team to meet or exceed Service Level Agreements

  • Train/consult internal customer in order to obtain proper inputs and deliver outputs accordingly

  • Maintain business group workflow, includes follow-up with the business on missing fields, incorrect data and delays

  • Provide reports to assigned business team to enable end-to-end process visibility

  • Identify opportunities to improve data quality & reduce cycle time

  • May include coordination of various activities relevant for particular processes, including responding to general business and process related questions or issues

  • Responsible for escalation of issues if needed

  • Could take on or assist with more specialist activities

  • Continuous improvement of processes and Lean Six Sigma project coordination.

  • Positively contributes to and supports team efforts and objectives

  • Act according to 3M regulation and policies

  • Could take on some Team Leader responsibilities during Team Leader absence

  • Other tasks assigned by Team Leader or Team Administrator

Our requirements

  • Bachelor's degree or higher from an accredited university

  • 1-2 years of equivalent work experience in Oracle Eloqua or an alternative e-mail marketing tool

  • Basic knowledge of HTML, CSS

  • Demonstrated ability to manage concurrent projects

  • High degree of accuracy and ability to work at a detailed level on a daily basis

  • Highly organized, with good time management skills

  • Ability to work both independently and as a team member as necessary

  • Strong verbal, analytical and written communication skills in English

  • Proficiency with Microsoft Office Suite

  • Eloqua Certification or Eloqua training (or an alternative e-mail marketing tool)

  • Experience of working and influencing in a multi-national organization

  • Salesforce.com certification nice to have

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • life insurance

  • remote work opportunities

  • integration events

  • retirement pension plan

  • parking space for employees

  • extra social benefits

  • holiday funds

  • redeployment package

  • charity initiatives

3M Service Center EMEA Sp. z o.o.

Nauka i opracowane w 3M nowoczesne technologie znajdują zastosowanie na całym świecie, poprawiając jakość życia. Osiągamy roczną sprzedaż na poziomie 33 miliardów dolarów, a ponad 93 000 naszych pracowników współpracuje z klientami na całym świecie. 3M od lat angażuje się w innowacje. Budując przestrzeń do poszukiwania nowych rozwiązań, zachęcamy i wspieramy naszych pracowników do podejmowania ryzyka w wypracowywaniu kreatywnych rozwiązań. Czerpiemy z różnorodności, co owocuje innowacyjnością. U nas możesz wykorzystać swój talent, tworząc rozwiązania, które mają znaczenie.

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