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Collection Controller French Speaker

UPM Kymmene Sp. z o.o.

UPM Kymmene Sp. z o.o.

Jaworska 11-13



Your responsibilities

  • Be responsible for managing portfolio customers and minimizing overdue receivables

  • Be processing credit card payments and scanning cheques

  • Be contacting customers and ensure on-time payment

  • Be determining reasons for non-payment and negotiate resolutions with UPM guidelines

  • Be reinforcing UPM’s Collection Brand and educate customers in keeping their account current

  • Be closing co-operation with UPM Sales network regarding changes in customer’s behaviour

  • Be closing co-operation with Group Credit Risk Management organization on customer behaviour to help UPM make educated risk choices

  • Be actively performing and following up the compliance of defined internal controls.

  • Be identifying and driving for process improvements, including participation to Order to Cash processes and tools development projects

Our requirements

  • You have Bachelor's degree or equal qualification in finance or related field, or equal work experience

  • You have minimum 3 years of working experience in accounting and reporting or collections in global environment. Understanding of the other related processes/areas is an advantage

  • You are fluent in English and French. Other languages defined by collection market responsibilities will be considered an asset.

  • You have experience and knowledge of collections processes

  • You have solution-oriented and problem solving mindset and the capability to understand and lead complexities

  • You have business mindset and good understanding of UPM’s businesses and business environment

  • You have strong collaboration, influencing and team working skills with flexible and positive attitude towards changing environment as well as adaptive communication and presentation skills

  • You have ability and willingness to achieve own and team’s targets and timelines

  • Integrity and independency are your strong features

What we offer

  • Meaningful job: We are proud of what we do. Our work highlights the expertise of our personnel, the high quality of our products and the company's values.

  • Inspired and motivated teams: We have highly skilled workforce. We are a multifaceted, international organization that works as a team to achieve our shared objectives.

  • Development opportunities: With us you can build up your expertise. We provide opportunities to support your development throughout every stage of your career.

  • Responsibility for people and environment: Our ethical principles embrace people as well as the environment. We are always striving to build a more sustainable future.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • employee referral program

UPM Kymmene Sp. z o.o.

UPM is a global bioforest company and one of the recognised sustainability leaders who have recently opened a Business Hub at the heart of the city of Wroclaw, Poland. We have also two factories in Wroclaw area, and a HR Service Center in Cracow. When fully operational in the autumn 2020, the hub will bring together approximately 200 professionals dealing with various customer, supplier and financial services. What makes us unique? The Finnish leadership culture encourages people in personal growth and self-development, and our values - trust and be trusted, achieve together, renew with courage – are visible in our everyday work. We are inspired by the limitless opportunities of the bioeconomy and we lead the way towards a future beyond fossils. Got interested? Join us on this exciting path!

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Greetings from your future manager:

“I would be very excited to welcome new colleague in our international Collections Team! Our aim is to develop our employees and provide excellent quality service for our customers. In this role, you will have an opportunity to cooperate with many other UPM’s employees and external customers from different parts of the world. We cannot wait to hear from you!” - Katarzyna Poziemska, Collections Team Leader, OTC

Additional Information

The position is located in Wroclaw, Poland.

The position holder will report to Collections Team Leader.

Please apply via the link above and attach your CV and cover letter latest 8th October 2021. We review applications already during the application period, and you may be contacted already before the application deadline.

For support with submitting your application, please contact HR Service Center at [email protected] or tel. +48 12 399 94 99.