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Collection Controller, German Speaker

UPM Kymmene Sp. z o.o.

UPM Kymmene Sp. z o.o.

Jaworska 11-13



Your responsibilities

  • Responsible for managing portfolio customers and minimizing overdue receivables

  • Contacting customers and ensure on-time payment

  • Determine reasons for non-payment and negotiate resolutions with UPM guidelines

  • Re-inforce UPM’s Collection Brand and educate customers in keeping their account current

  • Close co-operation with UPM Sales and Customer Service network regarding changes in customer behaviors

  • Actively performing and following up the compliance of defined internal controls.

  • Identify and drive for process improvements, including participation Financial Services processes and tools development projects

Our requirements

  • You have Bachelor's degree or equal qualification in accounting operation or customer service , collections, sales.

  • You speak fluent German and communicative English

  • You are solution-oriented with a problem solving mindset and the capability to understand and lead complexities

  • You bring a business mindset and good understanding of businesses and business environment

  • You have strong collaboration, influencing and team working skills with flexible, positive and proactive attitude towards changing environment

  • You are an adaptive communicator and have good presentation skills.

  • You have the ability and willingness to achieve own and team’s targets with provided timelines

  • You bring integrity and independency / You are independent in your daily work

What we offer

  • Meaningful job: We are proud of what we do. Our work highlights the expertise of our personnel, the high quality of our products and the company's values.

  • Inspired and motivated teams: We have highly skilled workforce. We are a multifaceted, international organization that works as a team to achieve our shared objectives.

  • Development opportunities: With us you can build up your expertise. We provide opportunities to support your development throughout every stage of your career.

  • Responsibility for people and environment: Our ethical principles embrace people as well as the environment. We are always striving to build a more sustainable future.


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of professional training & courses

  • life insurance

  • integration events

  • hybrid work opportunities

  • holiday bonus

Greetings from your future manager

“I am very excited that someone like you will soon join our dynamic Collection team! I am strongly convinced we can achieve a lot together and that our cooperation will result in many fantastic moments. Welcome on board!” Joanna Trembowska, Team Leader, Collections

We are now looking for a Collections Controllers, German Speaker to grow with us. Collections Team located in Wroclaw, Poland provides Collections Services for Customers located in EMEA and Americas region and is a part of the Global Finance & Control organization.

The position is located in Wroclaw, Poland.

The position holder will report to Collections Team Leader, OTC.

Please apply via the link above and attach your CV in English latest by 8.06.2023. We review applications already during the application period, and you may be contacted already before the application deadline.

For support with submitting your application, please contact HR Service Center at [email protected] or tel. +48 12 399 94 99

UPM Kymmene Sp. z o.o.

UPM is a global forest industry leader with headquarters in Finland. We create renewable and responsible wood-based alternatives for fossil-based materials utilizing our expertise in engineering, innovation and digitalization. In Poland, UPM is running two factories near Wrocław, a Human Resources Service Center in Kraków and UPM Business Hub at the heart of the city of Wrocław. At the moment, the Wrocław Hub brings together over 500 professionals in customer, supplier and financial services.

What makes us unique? The Finnish leadership culture encourages people in personal growth and self-development, and our values - trust and be trusted, achieve together, renew with courage – are visible in our everyday work. We are inspired by the limitless opportunities of the bioeconomy and we lead the way towards a future beyond fossils. Got interested? Join us on this exciting path! #growthwithUPM

If you wish to get more insight about who we are, check out the video:

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