sharing the costs of sports activities
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Oferta pracy
Collections Analyst/Junior Analyst with German
Accenture OperationsAbout the company
- KrakówKraków, Lesser Poland
- offer expired a year ago
- contract of employment
- full-time
- junior specialist (Junior)
- full office work
- remote recruitment
- Запрошуємо працівників з України
- Робота для іноземцівбез польської
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України
Your responsibilities
- Collecting due receivables according to procedures
- Influencing customers, negotiating and building business relationships
- Cooperating with internal departments (finance and sales teams)
- Handling emails & outgoing phone calls (external customers and internally to account managers)
- Accounts reconciliation and allocation of incoming payments
Our requirements
- Fluent English and German (B2/C1)
- Preferable experience in Customer Service/ Call Center/ O2C Collections
- Communication and negotiation skills
- Able to work under time pressure, flexibility, multitasking
What we offer
- Using foreign language and new technology solutions daily, cooperating with various global Clients.
- Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
- Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.
Benefits
- private medical care
- life insurance
- integration events
- no dress code
- coffee / tea
- leisure zone
- extra social benefits
- shopping coupons
- sharing the costs of tourist services
- sharing the costs of tickets to the movies, theater
- employee referral program
- charity initiatives
Recruitment stages
1
Online application
2
Phone interview
3
Online tests (optional step)
4
Interview with your future Team Leader and Recruiter
5
Welcome to Accenture!
Accenture Operations
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Our Polish community consists of over 7,600 people. The headquarters are located in Warsaw, Cracow, Lodz, Wroclaw and Katowice. Visit us at www.accenture.com.
Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.
R00029935
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Collections Analyst/Junior Analyst with German, Kraków