Collections Associate with Portuguese and English

  • Łódź, łódzkie
  • Specjalista
  • 23.05.2019
  • Ważna jeszcze 3 dni (do 22.06.2019)

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customer assisting them to deliver services to the people they serve.

    Collections Associate with Portuguese and English

    We are looking for candidates with:

    • Advanced English and Portuguese languages
    • Experience in SSC/BPO will be an asset
    • Good knowledge of MS Excel, MS Word, knowledge of SAP will be an advantage
    • University Degree – Accounting/Finance/Economic preferred

    The duties will include:

    • Perform collection process: contact customers regarding overdue accounts and determine reasons for non-payment
    • Delivering high level of customer service: analyses of situation on customer accounts
    • Following up on overdue accounts, participating in resolution of unclear payments
    • Evaluating customer account and payment history
    • Supporting other team members in achieving team and individual goals
    • Elaboration of reports (periodical and upon request)
    • Regularly communicate with Business Unit and manager
    • Preparing and updating process maps and desktop procedures, if needed

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