Pracuj.plsharing the costs of sports activities
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyCollections & Disputes Specialist with Dutch
HEINEKEN Global Shared Services
- aleja Jana Pawła II 43a, Czyżyny, KrakówKraków, Lesser Poland
- offer expired 12 days ago
- contract of employment
- full-time
- specialist (Mid / Regular)
- remote recruitment
HEINEKEN Global Shared Services
aleja Jana Pawła II 43a
Czyżyny
Kraków
Your responsibilities
Monitoring and reporting AR balances
Performing pre-due and overdue collection activities
Contacting the customers to obtain payment statuses
Facilitating the identification and resolution of any customer disputes
Reconciling open balances and investigating differences between the payments and invoices
Finding and sending requested documents to the customers
Participating in conference calls with internal and external stakeholders
Cooperation with Customer Payments Team to allocate all incoming payments on time
Raising key and most important topics with the Team Leader
Collaboration with Team Members in order to solve common and most complex tasks
Preparing AR overdue reports and root cause analysis
Our requirements
Good to have experience in customer service - email and phone conversation with customers
Fluent Dutch
Fluent English
Team spirit - focus on collaboration
Attention to details and quality
What we offer
Private Medical Healthcare
Performance bonus
Sodexo card
Life insurance
Referral program
Development opportunities
Local and global job opportunities within HEINEKEN
ACCA Approved Employer
Work from home flexibility (also after COVID)
Benefits
private medical care
sharing the costs of professional training & courses
life insurance
remote work opportunities
integration events
corporate sports team
parking space for employees
extra social benefits
pre-paid cards
christmas gifts
employee referral program
charity initiatives
flexible work from home scheme after pandemic/lockdown
open bar on Fridays
HEINEKEN Global Shared Services
At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of finance, accounting, data and technology professionals ready to „WOW” the world with our expertise, passion and pride to be GREEN. Our employees can develop in the following areas: Purchase to Pay, Order to Cash, Record to Report, Business Performance Management, Accounting, Reporting & Consolidation, Digital & Technology, Transformation Management, Global Audit, Global Process & Control Improvement, Global Process Expertise, and Support Functions like HR, Service Management, Global Master Data, Internal Finance, Change & Communications.
An integral part of HEINEKEN’s day-to-day operations, our Global Shared Services center has significantly contributed to leveraging the benefits of the company since 2012. With more than 1100 employees comprised of 27 nationalities, we collaborate with 26 Operating Companies in 25 languages. A truly global experience! We value enjoyment of life, respect for people and planet and passion for quality in all that we do.
HEINEKEN is a proud independent global brewer, committed to surprise and excite consumers with its brands and products everywhere. The brand that bears the founder's family name - Heineken® - is available in almost every country around the globe and is the world's most valuable international premium beer brand. Our company is present in over 70 countries, operates more than 160 breweries and markets more than 250 brands.
HEINEKEN Global Shared Services Center was awarded as the Business Services Firm of the Year 2021!