Oferta pracy
911581
Twoje dane osobowe są u nas bezpieczne. Ochrona danych osobowych jest jedynym z naszych najważniejszych priorytetów. Przetwarzamy je w sposób odpowiedzialny, ograniczamy gromadzenie i dostęp do nich, w szczególności w odniesieniu do osób, które uczestniczyły w obecnych lub będą uczestniczyć w przyszłych procesach rekrutacji. Przygotowaliśmy dla Ciebie informację o celach i zasadach przetwarzania przez Capgemini Polska Sp z o. o. danych osobowych oraz przysługujących Ci prawach. Komplet informacji znajdziesz pod niniejszym adresem strony internetowej.

Collections Senior Specialist with English

Capgemini Polska

  • Katowice

    Katowice, Silesian
  • valid for 11 days
    until: 03 Nov 2021
  • contract of employment
  • full-time
  • senior specialist (Senior)
  • hybrid work
  • remote recruitment

Your responsibilities

  • Look for and gather key data and conducts a structured analysis.

  • Be aware of the business context for the analyzed data and can draw insights and makes relevant recommendations with coaching"

  • Understand the cost drivers of the services and supports effective usage of them in the service delivery

  • Understand KPI measures and their impact on profitability

  • Identifies and escalates out-of-scope requests

  • Displays ability to proposes improvements to optimize and increase efficiency and effectiveness within the delivery

Our requirements

  • Previous experience in Collections area

  • Fluent English skills

  • Attention to detail

  • Common use of Microsoft Office Software Applications in particular Excel

  • Good Customer Service skills and client-focus attitude

  • Strong interpersonal skills and proactive approach

  • Teamwork approach

  • Benefits

  • private medical care

  • life insurance

  • no dress code

  • extra social benefits

  • employee referral program

  • charity initiatives

  • Access to courses e.g. Excel, VBA, RPA, Customer Care

Capgemini Polska

Being one of us means stability of employment and constant development among other great people. We want to share with you our experience and exchange it for yours in a mutual partnership.

Capgemini is a global leader in consulting, technology services and digital transformation. Our scope is wide. One of our units is Business Services created by extraordinary people who provide solutions to our international clients in areas such as HR, Finance & Accounting, Supply Chain or Business Transformation.

Do you have any additional questions about working at Capgemini? Check our Instagram (@capgeminipl) or visit our Facebook profile (Capgemini Polska).

Scroll to the company’s profile
This is how we work
This is how we work