Oferta pracy

Collections Senior Specialist with German

Capgemini Polska

  • Kraków

    Kraków, Lesser Poland
  • offer expired over a month ago
  • contract of employment
  • full-time
  • senior specialist (Senior)
  • remote recruitment

Your responsibilities

  • Look for and gather key data and conducts a structured analysis.

  • Be aware of the business context for the analyzed data and can draw insights and makes relevant recommendations with coaching"

  • Understand the cost drivers of the services and supports effective usage of them in the service delivery

  • Understand KPI measures and their impact on profitability

  • Identifies and escalates out-of-scope requests

  • Displays ability to proposes improvements to optimize and increase efficiency and effectiveness within the delivery

Our requirements

  • Previous experience in Collections area

  • Fluent English and German skills

  • Attention to detail

  • Common use of Microsoft Office Software Applications in particular Excel

  • Good Customer Service skills and client-focus attitude

  • Strong interpersonal skills and proactive approach

  • Teamwork approach

  • Benefits

  • private medical care

  • life insurance

  • no dress code

  • extra social benefits

  • employee referral program

  • charity initiatives

  • Access to courses e.g. Excel, VBA, RPA, Customer Care

Capgemini Polska

Being one of us means stability of employment and constant development among other great people. We want to share with you our experience and exchange it for yours in a mutual partnership.

Capgemini is a global leader in consulting, technology services and digital transformation. Our scope is wide. One of our units is Business Services created by extraordinary people who provide solutions to our international clients in areas such as HR, Finance & Accounting, Supply Chain or Business Transformation.

Do you have any additional questions about working at Capgemini? Check our Instagram (@capgeminipl) or visit our Facebook profile (Capgemini Polska).

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