Oferta pracy

Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Aktualne oferty pracodawcy

Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Aktualne oferty pracodawcy

Collections Specialist with Dutch

Kimberly-Clark EMEA GBS Services sp. z o.o.About the company

  • Kraków

    Kraków, Lesser Poland
  • Offer expired 8 days ago
  • Remote recruitment
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Your responsibilities

  • Reaching out to the end-customers in order to collect payments,

  • Analyzing data or information of the portfolio of end-customers, identifying the root causes of debts and open credits, implementing plans of solutions,

  • Monitoring, maintaining and reconciling assigned accounts in the portfolio, proposing write-offs, focusing on maintaining low balance of debts,

  • Telephone and e-mail interaction with external customers to reduce delinquency and offering support in providing financial data analysis of the accounts,

  • Reporting financial data in terms of: customers who exceed the credit limit, with unearned cash discounts, top past due invoices contributors and aged debts,

  • Acting as a liaison between the end-customer and other Order To Cash departments, sharing the obtained documentation for: disputes, not allocated payments and other claims.

Our requirements

  • Degree, ideally related to accounting and finance (asset),

  • Proven track of record in collection or related process ( minimum 1 year of experience)

  • Demonstrable Customer Relationship Management skills,

  • Problem solving and analytical decision-making skills,

  • Enterprise Resource Planning systems (ERP) working knowledge, ideally SAP environment.

  • Language requirements: Fluent English & Dutch.

What we offer

  • Possibility to grow and develop within a stable, well-known international brand,

  • An annual performance related bonus,

  • Private medical cover with dental care,

  • Life insurance, multisport,

  • Brand new office close to city center.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • remote work opportunities

  • flexible working time

  • dental care

  • extra social benefits

  • employee referral program

  • charity initiatives

  • yearly bonus

Kimberly-Clark EMEA GBS Services sp. z o.o.

Kimberly-Clark Corporation is a global $18 billion business specializing in personal care. Our well-known brands are Kleenex tissues, Huggies diapers and baby wipes, Kotex feminine hygiene products, Andrex and Scott toilet paper.

Our Krakow Center, opened in June 2018, provides financial, digital and customer service support to EMEA Business. We are collaborating with teams across Europe, Middle East, Africa and US. We offer a spirit of a start-up with the resources of a multinational corporation.

Check more at: https://www.kccareerspoland.pl/kimberly-clark

Join us and unleash your power!

Scroll to the company’s profile

Job Description

Are you an analytical person with ability to build effective relationships with key stakeholders and a desire to solve queries and disputes?

Do you want to start your professional career in global organization?

Then the Collections Specialist with Dutch role at Kimberly- Clark could be for you!

Position overview:

You shall be working with the end-customers and operational managers from Netherlands and Belgium, with the associated country regional support functions (Sales, Credit Analysts, Internal Control) to ensure timely resolutions to common claims and disputes.

The health, safety and well-being of our employees is of paramount importance here at Kimberly-Clark. Due to the ongoing situation with COVID-19, please note that interviews are currently being scheduled via our online video interviewing platforms. This means we can continue to identify and hire great talent in a safe and secure manner.

If you have any questions about this process, please do not hesitate to ask your recruiter.