Oferta pracy

Collections Specialist with German

Philips

Philips

aleja Marszałka Józefa Piłsudskiego 86

Łódź

Your responsibilities

  • Organize, support and develop accounts receivable process

  • Establishes, implements, and maintains an effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or written-off

  • Execute the collection process for defined customers (e.g. strategic customers)

  • Organize, support and develop cash & collection process

  • Follow up on relevant queries and solving escalations in close cooperation with sectors

  • Responsible for compliance of ICS checks

  • Participate as an active member in Dispute Council

Our requirements

  • Collections experience is desirable

  • Background in F&A, Economics or Business Administration

  • Customer service focus

  • Determination to achieve excellent results

  • SAP and Customer Master data process knowledge

  • Excellent communication and negotiation skills

  • Team player, Open minded change agent who demonstrates the Philips Behaviors

  • Project management: development and deployment of new processes and procedures

  • Fluent English and German

What we offer

  • The unique combination of a business-critical, challenging role in a creative, empowering environment. Your professional development will be actively encouraged, so you can continue to grow and perform at your best, while being part of helping improve the lives of billions of people around the world.

  • Annual bonus based on performance achieved

  • Private medical care with option to extend it to family members

  • Benefit System cards

  • Discount for Philips’ products

  • Relocation package applicable for people moving in from outside of Łódź region

  • Wide variety of trainings & learning opportunities, including language upskill

  • Promotion of healthy lifestyle in the office (fruits twice / week in the office, gym, massage chairs, various events)

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • flexible working time

  • corporate products and services at discounted prices

  • christmas gifts

  • employee referral program

  • hybrid model - working from home/office

Recruitment stages
1

Talent Acquisition interview 

2

Online meeting

In this role, you have the opportunity to

manage and organize the collections and dispute management activities according to a clear policy in terms of efficiency (priority setting, to do lists, shared customers, registration & follow up) and effectiveness (minimal overdues and disputes). This function should be performed in close cooperation with the businesses and the third party service provider (who executes large part of the collection and dispute management activities) in order to minimize the outstanding receivables.

You are a part of

Our Global Business Services EMEA Hub in Łódź where we centralize our business processes. Our focus is on supporting faster workflows and collaboration across departments, to enable leaner operations and improved results. 1000+ strong and growing, our Global Business Services EMEA Hub in Lódź teams speak 30 languages and represent 13 different nationalities, supporting our operations in 50 countries supported on a daily basis.

Why should you join Philips Global Business Services?

Working at Philips is more than a job. It is a calling to make life better for people through your meaningful work, focused on positively impacting 2.5 billion lives a year by 2030. You will be challenged every day to think fast and work innovatively by building knowledge and sharing best practices to help our business to grow.

To find out more about what it’s like working for Philips, watch this video, visit our career website, or discover life at Philips on Instagram. You can also learn more about our recruitment process, or find answers to some of the frequently asked questions.