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Collections Specialist with German

  • Warszawa, mazowieckie
  • Specjalista
  • 22.02.2019

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    opisopis
    At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.
    Collections Specialist with German
    What you will do

    Our Cash Collections team work to maximize the timely collection of cash from our customers around the globe, through the effective management of enquiries made and received by telephone. We work to keep our aged debt to a minimum through timely action of outstanding debt. Join Bratislava Business Center’s Order to Cash Department as a Collections Specialist!
     
    How you will do it
    • Handling collections management for portfolio of customers 
    • Outgoing calls to customers before and after the due date of the invoice 
    • Sending reminder emails and dunning letters
    • Determining reasons of non-payment from customer side
    • Using tools used for cash collections purposes 
    • Handle in bound calls from respective segments of customers
    • Process customers’ refunds to customers in case of overpayments and other customer claims
    • Support Cash Application teams by contacting assigned customers, and clarifying with them allocation details for received cash as well as credit notes issued
    What we look for
    • High school or university degree or adequate professional experience focusing on Collections/Customer care / Sales
    • 0 –1.5 years experience in the Collections / Customer care / Sales department 
    • B2 level of English and C1 level of German
    • Motivation to learn and develop your career
    • Team player 

    Our benefits 


    Besides a very pleasant and international work environment Johnson Controls offers various opportunities for future growth, a competitive salary, monthly bonus to be paid after 6 months, fully covered meal vouchers, monthly free workplace massage, winter vitamin package, onsite FIT days and a flexible benefit allowance so you can choose to tailor the rest of the benefits to suit your individual needs.  You will be based in our newly opened offices in the vibrant city center close to the river and Eurovea shopping center. The onsite facilities include a fitness center, coffee machines, canteen and nursery. If you are relocating to Bratislava to join JCI you will be eligible to receive a housing allowance to help you get your new life set up!
     
    Salary starting from 1000 EUR/month gross (plus monthly bonus to be paid after 6 months) based on relevant experience.

    This salary is our minimum advertised salary. We value each and every employee who joins Johnson Controls, therefore ensuring our compensation package aligns with your professional qualifications and competencies to the open position you are selected for.  Who we are  At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehiclesmore efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.

     

     

    See Job Description